Phone: +17039860079
Address: 13806 Smoketown Rd, 22192, Woodbridge, United States
City: Woodbridge
Menu Dishes: 35
Reviews: 18243
Website: http://www.quickwayhibachi.com/
"Our family LOVES the Quickway in Fair Oaks Mall so we had to give this place a chance. I wish we would have read the reviews. We ordered 4 orders of tofu. One order had a hair in it. The hair was at the bottom and was mixed in with the rice and veggies. Everyone was grossed out so no one wanted to finish their food. I called and spoke with the manager who was rude and told us to bring the food back in. My husband took the food in and the manager was rude to him as well. We were never given an apology and any real customer service. My husband had to push for a full refund because food was eaten out of each container. Yes, we all started eating out the containers, but no one wanted to finish eating after finding the hair. For all we know the hair could have been cooked with all the rice or all the vegetables. It?s just nasty. An apology and accepting fault would go along way. The manager acted as if we were the problem. How dare we not want to eat the food with hair in it. This whole location needs to be shut down and retrained. If you want great food go to Fair Oaks Mall."
All prices are estimates on menu.