Ruby Tuesday - Menu

201 Commerce Dr, Elizabethtown, KY, 42701, United States

🛍 Food, Cafés, Salads, American

3 💬 412 Reviews
Ruby Tuesday

Phone: +12707691513

Address: 201 Commerce Dr, Elizabethtown, KY, 42701, United States

City: Elizabethtown

Menu Dishes: 35

Reviews: 412

Website: https://www.rubytuesday.com

"The management at Elizabethtown Restaurant really needs to address the declining conditions here—they seem to be getting worse each day. Although our food was excellent, it took an exceptionally long time to arrive. Our waitress was very friendly and attentive, and she apologized for the long wait; I believe this was only her second week on the job, and she did a great job despite the challenges. However, the restaurant itself is in dire need of a thorough cleaning. The music was too loud, and we could hear shouting and screaming from the kitchen, loud enough to drown out the music. A young bartender was yelling and cursing at his coworkers in a playful yet disrespectful manner. Additionally, there was a young woman—who I assume was the manager—sitting at the bar and not addressing the chaos, while she was occupied with her phone. It's no wonder they are losing customers. While the food is great, the overall atmosphere and customer experience are lacking. You could visibly see the frustration on our waitress's face as she tried to do her job amidst such disruptive coworkers. With an environment like this, it's hard to believe any server could thrive. Unfortunately, I doubt we'll return. It's a shame to see a great restaurant being spoiled by poor management and unprofessional behavior from staff. I cannot recommend dining here."

Full menu - 35 options

All prices are estimates on menu.

Ribs & Steaks

Chicken

Starters

Salads

Entrées

Burger

Appetizer

New & Featured

Kids Menu

Main Courses

Starches

Side Dishes

In The Club

Soups

Baked Potatoes

Sweets

Asia-Sushi Menu

Vegetables

Hoagies

Seafood

Dessert

Stephanie Stephanie

Chastity is wonderful! She took good care of us! Food was delicious!

Address

Show Map

Reviews

Bob
Bob

Chastity our server did a great job. She was extremely pleasant, timely and helpful.


Mary
Mary

Jessica was great. She did a good job with suggestive selling. It seemed like the salad bar had not been serviced in awhile. That was disappointing.


Debra
Debra

Service was good. This was the worst meal we've ever had out. Ribeye was like leather. Baked potatoes was very old and brown. The kids Mac and cheese was kraft with no fruit or veggies. In our opinion they need to close the doors. Sorry and disappointed. View menu


Ralph
Ralph

This Ruby Tuesday is fantastic! The salad bar is always great, and we really enjoyed the Ribeye Quesadilla. Our server, Brandy, provided outstanding and attentive service, which made the experience even better. For those looking for vegetarian options, the salad bar is excellent!


Jessica
Jessica

Should have walked right out when we saw how dirty the salad bar was. Food took an hour, came out wrong and looked horrible, pale undercooked fried, burnt grill scrape was included on our plates (gross). Staff was apologetic and did not charge us when we chose to refuse the food and went elsewhere. Very dirty and smelled bad.


Melinda
Melinda

After having a rough day of travel, it was a blessing to walk into Ruby Tuesday and their comfortable atmosphere. CHASTITY helped us choose just the right dinner to suit our needs, and the delicious food was served hot and quickly. CHASTITY was cheerfully attentive and turned the tough day into a very pleasant experience. Thanks CHASTITY! View menu


Steve
Steve

Our experience at this restaurant was incredibly disappointing. The service was appalling, as our to-go order was not only incomplete and incorrect but also arrived 45 minutes late. It was nearly impossible to find a staff member who had a clear understanding of what was happening in the kitchen. The salad bar was unappealing, resembling a rundown restroom from the '80s; nothing there looked appetizing. To make matters worse, I witnessed a kitchen staff member having a meltdown in the parking lot and then engage in an argument with what appeared to be a manager. The whole situation felt chaotic and unprofessional. I took the time to email Ruby T's corporate office to share the details of...


User
User

However, things took a turn when a man began to get frustrated after waiting for his order. He started to create a scene, even threatening physical violence against the nervous servers. There were two waitresses and a bartender present, and he shouted that if anyone had a problem with him, they should take it outside. It was an alarming situation that felt as though he was trying to provoke a physical confrontation. Despite the chaos, I noticed no manager stepping in to handle the situation. It was embarrassing to witness, especially for the servers, who were clearly trying to diffuse the tension. The man continued to yell, and the lack of action from management was concerning. When I did...


Marie
Marie

The management at Elizabethtown Restaurant really needs to address the declining conditions here—they seem to be getting worse each day. Although our food was excellent, it took an exceptionally long time to arrive. Our waitress was very friendly and attentive, and she apologized for the long wait; I believe this was only her second week on the job, and she did a great job despite the challenges. However, the restaurant itself is in dire need of a thorough cleaning. The music was too loud, and we could hear shouting and screaming from the kitchen, loud enough to drown out the music. A young bartender was yelling and cursing at his coworkers in a playful yet disrespectful manner. Additionall... View menu

Elizabethtown

Elizabethtown

Elizabethtown, a charming city in Kentucky, offers southern comfort food with dishes like fried chicken, bourbon pie, and classic biscuits, reflecting its rich cultural roots.

Categories

  • Food Delight in our diverse food selection, offering a blend of classic favorites and innovative dishes. Each item is crafted with the freshest ingredients to tantalize your taste buds and provide a memorable dining experience.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Salads Fresh and vibrant, our salads are crafted with seasonal ingredients and a mix of crisp greens, colorful vegetables, and unique dressings, offering a delicious and healthy choice for any palate.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Television

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