Phone: +18457582666
Address: 28 W Market StNY 125711511, RED HOOK, United States
City: RED HOOK
Menu Dishes: 29
Reviews: 802
Website: http://redhookcurryhouse.com/
"Great food with your stereotypical Indian IT help desk on the front line: Would give the food 5 stars and the service 1 star, which is how I landed on 3 stars. More context: I waited an hour after they said my order would be ready and barely got an apology from them. And even after waiting so long, they still managed to mess up the order they missed one dish and didn’t include the naan bread we ordered (included another type of bread being a white person, I’m sure they didn’t think I’d notice). Other reviews refer to the poor customer service as well. Disrespectful service: The guy at the front desk just stares at a calculator and doesn’t communicate with customers. There’s no greeting when you walk in and when he does acknowledge your presence, he only wants your phone number. Keep in mind, he’ll probably ask for that number three more times so be ready to endure that. There’s a lady that seems helpful but she basically plays the good cop in the whole routine. I give her some credit because she’s trying to help but on busy nights, she may as well be staring at that calculator. I get the sense they’re resting on their laurels of great food but eventually their poor customer service and horrible management will come back to bite them."
All prices are estimates on menu.