Tropical Smoothie Cafe

Customer service was very nice and friendly. The Thai chicken salad turned out much better than I expected! Really not bad for a quick and relatively healthy lunch.

I love Tropical Smoothie. They may not be perfect but the customer service from the new owner is worth those little mistakes. Also, it?s only over priced if you don?t take advantage of the pairing deal. Get food and a smoothie, cheaper and youget more food :

I love Tropical Smoothie. They may not be perfect but the customer service from the new owner is worth those little mistakes. Also, it?s only over priced if you don?t take advantage of the pairing deal. Get food and a smoothie, cheaper and you get more food : View menu

I normally don't like to complain but it smells like pure MILDEW and STAGNANT WATER. I'm concerned that there could be possible MOLD growth by the smell. Personal beverages and snacks were laying out and no one washed their hands. I understand the employees are young but training in proper cleanliness and hygiene is desperately needed here.

Typically, the food here is good and the service is decent. However, tonight I placed my order online at 8:40 PM, and the confirmation email indicated it would be ready by 8:55 PM. I arrived a bit early, as they close at 9 PM, only to find the lights off, the doors locked, and no one answering the phone. I'm just hoping I wasn't charged for the order.

Upon entering this location it smelled like sewage, but I had placed a pick up order so there was no turning back. All other locations seem to provide better quality food. My buffalo chicken wrap was lacking chicken even though I paid for extra, whatlittle lettuce and tomato it did have was wilted and old. The wrap itself was falling apart. Very dissatisfied I?m concernedabout the quality of ingredients in my smoothie given the quality of my wrap. Not a good location. View menu

Upon entering this location it smelled like sewage, but I had placed a pick up order so there was no turning back. All other locations seem to provide better quality food. My buffalo chicken wrap was lacking chicken even though I paid for extra, what little lettuce and tomato it did have was wilted and old. The wrap itself was falling apart. Very dissatisfied I?m concerned about the quality of ingredients in my smoothie given the quality of my wrap. Not a good location.

This is undoubtedly the worst Tropical Smoothie Cafe location in the valley. Every single time I place an order—whether directly through their website or via Uber Eats—I have a disappointing experience. I either receive the wrong items or they completely forget parts of my order. On top of that, the service is atrocious. It's frustrating because this is one of my favorite places for healthier food options. At this point, I'm even willing to drive farther to a different location just to experience better service and actually get my order.

I mostly felt terribly on behalf of the girls working here. You can feel there is just something weighing on them heavily that they cannot provide customer service. I didn't get a welcoming in nor a farewell. Eye contact must be taboo here. I don't livenearby and I actually am glad there wasn't any seating to eat there bc I would have been succumbed to bad high school cafeteriavibes for lunch. I found a random hotel parking lot near facing the freeway instead! Peaceful. In retrospect, I should'velooked up reviews prior and avoided the place bc the reviews are correct : salad was a 3 but the vibe was in the negatives. View menu