Whataburger - Menu

2500 Lakeview Pkwy, 75088, Rowlett, United States

🛍 Bbq, Burgers, American, North American

3.4 💬 4374 Reviews
Whataburger

Phone: +19724639997

Address: 2500 Lakeview Pkwy, 75088, Rowlett, United States

City: Rowlett

Menu Dishes: 35

Reviews: 4374

"The wait was quite manageable—there were four cars in front of me, and it took about 10 to 15 minutes from ordering to driving away. The customer service was exceptional. I was greeted right away, and the staff member asked if I could hold on for a moment. I don’t mind waiting as long as I'm acknowledged; otherwise, I feel ignored and left wondering if anyone knows I'm there. The person on the speaker was friendly, polite, and upbeat, which really brightened my mood. When I reached the window, my food was ready quickly. I realized I had forgotten to request ketchup for my fries. When I tapped on the window to ask, the staff member told me he had already put it in my bag—and he had! At my usual location, there’s only a 60% chance of getting BBQ sauce for my nuggets or ketchup for my fries, even when I ask for it during my order. So, having it included without even having to ask was such a refreshing change. When I got home, everything was correct, with all my requests honored (no tomato) thanks to the cooks. I think I've only experienced that level of precision twice at the other location. Plus, all the food was still hot; at the other place, I often get it lukewarm at best. Comparing the two Whataburger locations, I can confidently say that this has been one of the best fast food experiences I've had in a long time. I work in retail and have dealt with my share of difficult customers, so I try to be understanding of staff who are short-handed or having a bad day. It’s amazing how much I’ve tolerated as a customer because I didn’t want to come across as a "Karen"—but I truly noticed the difference when I was treated so well here. Thank you to everyone who was working when I visited!"

Full menu - 35 options

All prices are estimates on menu.

Burger

All-Time Favorites And Specials

Salads

Dessert

Burger Combos

Regular Items

Group Ordering

Chicken

Kids

Sandwiches

Every Day Favorites

Little Anglers - Kid's Menu

Burgers And Sandwhichs

Hamburgers

Sandwich

Susie Susie

Slow as hell on curbside orders and they forget the condiments you order online

Address

Show Map

Reviews

Alix
Alix

Fries were not cooked very well, they were cold along with the rest of our food. The customer service was unfriendly.


Andi
Andi

Horrible it took 30 min. To get my food 2 people left the drive thru cause it took so long and then they said they only had one person working


Chris
Chris

This location sucks never coming back, customer service sucks, they half listen. This place should be close down they barely get any business. View menu


Steve
Steve

Used drive through for 2 whataburgers and fries. Excellent service. Could clearly hear the attendant on the speaker and she was very attentive and a Read my order back to confirm. Very friendly at the pick up window as well.


Michael
Michael

The girl that’s she take the order doesn’t respect the people and she make wrong orders always. When I try to talk to her she make herself busy with phone and don’t talk to me. When I speak with her supervisor she don’t listen too . Bad location I don’t recommend to buy anything from them


Caylan
Caylan

I really love Whataburger, but this particular location needs a lot of improvement. The wait times are just outrageous. My orders are frequently incorrect and don’t taste great—and this happens every single time! During my most recent visit, we waited in line for 35 minutes before we had to leave without getting our food, and there were still two cars in front of us. I’m not sure why this location is so subpar, but heed my warning: it’s worth driving an extra seven minutes to find a better one. View menu


Achilles
Achilles

If I could go negative stars on service I would. They can't tell time they cant read a ticket half the time the orders are wrong no matter what time you go. If you want to get good service and orders correct the extra deive down to dalrock and 66 is the best way to go stay away from this store after multiple orders wrong and rude employees that can't do anything right but mess around and not want to do their job. They don't deserve 15 an hour they deserve 6 an hour until they learn the value of doing their job correctly


Chelsea
Chelsea

Drive-thru employee was extremely unprofessional and rude. She seemed inconvenienced that she had to do her job when I placed my order. She was even more rude when I asked to scan my app for points, apparently the machine was not working. That 's fine, things break, but I asked how would I get my points and she said Is it REALLY that serious? . I called her out for being rude and left without paying or receiving my order. I called and spoke to the manager Natalie and she said she would be talking to the employee. I will not be going back to this location. I will be going to the one on Dalrock, a location I have never had a problem with.


User
User

The wait was quite manageable—there were four cars in front of me, and it took about 10 to 15 minutes from ordering to driving away. The customer service was exceptional. I was greeted right away, and the staff member asked if I could hold on for a moment. I don’t mind waiting as long as I'm acknowledged; otherwise, I feel ignored and left wondering if anyone knows I'm there. The person on the speaker was friendly, polite, and upbeat, which really brightened my mood. When I reached the window, my food was ready quickly. I realized I had forgotten to request ketchup for my fries. When I tapped on the window to ask, the staff member told me he had already put it in my bag—and he had! At my us... View menu

Categories

  • Bbq Savor the smoky and savory flavors of our barbecue offerings. From tender ribs to juicy briskets, each dish is grilled to perfection with our signature sauces and spices for an authentic BBQ experience.
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad. View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Takeout
  • Delivery
  • menu
  • Mastercard
  • menu

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