Whataburger - Menu

3712 S Shepherd Dr, Houston I-77098, United States

🛍 American, Fast Food, Breakfast, North American

3.7 💬 1133 Reviews
Whataburger

Phone: +17135290216

Address: 3712 S Shepherd Dr, Houston I-77098, United States

City: Houston

Menu Dishes: 35

Reviews: 1133

Website: https://www.whataburger.com

"I get this is fast food, but nothing was fast nor pleasant about this location. Sat in the drive though for longer than necessary when there’s only 4 cars in line total. Went inside to get food, manager was confused, rude, and incompetent of managerial skills. I was charged for cheese, which I said no thank you to. Lady who took my order I could literally hear her chewing her own food over the speaker. Got home and still had to warm up my food because it was cold. Not one to complain and very understanding of food service employees, but get your store together especially being in a high volume area."

Full menu - 35 options

All prices are estimates on menu.

Burger

Chicken

All-Time Favorites And Specials

Salads

Burger Combos

Dessert

Regular Items

Kids

Main Course

Sandwiches

Little Anglers - Kid's Menu

Burgers And Sandwhichs

Sandwich

All-Time Favorites & Specials

Chicken Combos

User User

only a great experience very friendly staff and eating was great

Address

Show Map

Reviews

User
User

Just your ordinary whataburger. Sometimes the line takes a while but that usually weeds out the weak. Bone apple teeth!


Michael
Michael

I usually get good service here, but the staff seemed distracted this visit, and they gave me the wrong order. I didn't discover until I was home, so I guess the moral of the story is quickly check your order for accuracy before leaving the premises itwill only take a few seconds.


User
User

Extremely rude guy named Mohammed took our simple order. A whataburger junior meal. We waited for 20 minutes in the drive-through, and the manager finally came out and asked us what we ordered. He then had to go back in and start the order. They had no less than 6 people just standing around. Will not go here again. Come on Whataburger, it's not hard. View menu


User
User

Amazing experience. Hospitality, cleanliness, speed and accuracy were all present here. Drive thru and inside were moderately busy but they were still polite. Wait times were quick especially considering it never owed down. A constant stream of people in thw door and through the drive thru. Burger was made correct. Lobby was clean as was the restroom.


User
User

Made a mobile order at 4am and when I arrived the drive-thru line was going down the street. I called the restaurant and they actually answered the phone. At the initial shock wore off I asked if I had to wait in this long line and the amazing woman who answered told me she was on her way to me. She ran my order out to the street and I headed home. Stellar Customer service!!!


User
User

11/30…MANAGER…Had a Scheduled interview at 3pm arrived at 2:45.. I told the Help I was here for my 3pm interview with Dennis, I text Dennis at 2:57 I’m here he texts back he will be there in 5 minute so I wait until nearly 3:15 and I left.. No wonder you have all shifts available in you Text to me.. I arrived on time and ready to Interview. Again I’m in the Dining room and texted back, No Answer.. Sadly you couldn’t do your JOB!! View menu


User
User

Went inside ordered a cinnamon bun. Waited 14 mins. I went up to ask them what was taking so long when ppl coming after me were getting their orders and I just had a cinnamon bun. They told me they were out and then had to wait 8 more mins for a refund. 22 mins for absolutely nothing. No apologies and they acted like giving me a refund was a huge inconvenience. Maybe don't sell me products you don't have any then get mad at me for wasting MY time.Horrendous service.


User
User

Take your time to go to another location. Went through their drive-thru and waited 53 minutes. Other cars probably waited longer since they were making others wait on the side for their order. Food was room temp and fries were grainy. They were going to have me pull up and wait for my order so I asked for a refund and they genuinely looked shocked that after already waiting 53 minutes for fast food that I wouldn't want to wait any longer, baffling, right? Turns out my order was ready, how long would I have been waiting on the side before they brought it to me?


User
User

I get this is fast food, but nothing was fast nor pleasant about this location. Sat in the drive though for longer than necessary when there’s only 4 cars in line total. Went inside to get food, manager was confused, rude, and incompetent of managerial skills. I was charged for cheese, which I said no thank you to. Lady who took my order I could literally hear her chewing her own food over the speaker. Got home and still had to warm up my food because it was cold. Not one to complain and very understanding of food service employees, but get your store together especially being in a high volume area. View menu

Houston

Houston

Houston, USA, is a vibrant city known for its diverse culture and cuisine, featuring Tex-Mex, barbecue, and seafood. The city's culinary scene reflects its rich blend of Southern and international influences.

Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors. View menu
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Takeout
  • Delivery
  • menu
  • Television
  • menu
  • Accepts Credit Cards

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