Phone: +16186220627,+17084584450,+16186220480
Address: 1141 N Green Mount Rd, Belleville, United States
City: Belleville
Menu Dishes: 35
Reviews: 8621
Website: http://www.whitecastle.com/
"Came through waited in line for 20 minutes or more (they were busy so I understand) I ordered some food and cheese sticks. I forgot to order chicken rings. So when I got to the window I asked to have them added on to my order. He said I would have to drive back around!! Are you joking?? So instead of just ringing them in right there and handling the situation I said forget it. So you lost that sale. I received my food, got home, and was even more upset at the fact that I didn't receive 1 napkin, no marinara for my cheese sticks, and not 1 fork for my cheese fries. Do I LITERALLY need to ask for all of these items to be placed in my bag!? Where I work we serve cheese sticks and automatically give them marinara. We also automatically give them napkins, and DEFINITELY don't tell the customer to pull back around. Not only did you lose a sale, you also lost a customer. I like White Castle but not this location. I will definitely be telling everyone about my experience here. We all know word to mouth can ruin a business. ????"
All prices are estimates on menu.