"I decided I wanted to dine at Aqua Caviar in Resort World. It was an early dinner on Sunday. The restaurant was empty. I thought lucky us. My friend said to me the hostess is going to ask if we have reservations , sure enough, the hostess asked that. So, I asked why do we need reservations if there is no one here at 4:55 pm. Hostess had no response, so she sat us in the corner of the patio area . We put in a beverage and appetizer order to our server. We ordered two club sodas no ice two orders of crab cakes and a lobster roll, the order had taken about 25 minutes to get to our table. The club sodas had ICE in them, and we did not order ICE. The crab cakes were not fresh, they were cheap frozen crab cakes, and we never received the lobster roll. We ordered Tuna Steak and Risotto, that never came. We were told something about ' not having fire for them , oh this all has taken a span of ONE HOUR and FIFTEEN MINUTES before I decided to leave. I asked the server to get the Manager, I explained all that occurred. He had been standing at the bar with someone not paying attention to anything going on the whole time we were there. He then says Everything has been paid for . I asked why such poor service? His tone was so non concerning, I walked away telling him sternly I WILL NEVER COME BACK HERE !"
