"However, the service was abysmal. There was a young man working the front who had such a poor attitude that it felt like he was ready to burn the place down. When taking our order, he refused to bring bread, even though he was serving it to other tables. He asked for our meal choices before offering drinks, and his demeanor was insulting and odd. When we inquired about whether the branzino contained bones, he changed his answer three times, eventually admitting he didn’t know what branzino was, and suggested salmon with a smirk. Little did he know, we’re a family of chefs and we encourage this restaurant to hire someone more knowledgeable instead of him. His behavior was truly bizarre. We wondered if it had anything to do with our being Arab.
Fortunately, another woman and a man came to assist us, and they were wonderful. Perhaps the original server was uncomfortable serving people with medium to dark skin? The new waitstaff also took a while to bring the bread, only delivering it after our third request, while another table enjoyed theirs. Eventually, we received cold rustic bread with cold butter, unlike the oil dip offered to the white couple at the next table.
In the end, we left our usual tip of 25%, but we hope this establishment will provide some training to their staff soon. Overall, it's a charming restaurant with good ambiance and food, but the service could easily bring it down by two stars."
Gnocchi Sorrentina
