Oreo Custard Sandwich
Freddy's Frozen Custard Steakburgers

Freddy's Frozen Custard Steakburgers

9612 Redstone Dr, 29707, Fort Mill, United States

Steak • American • Sandwiches • North American


"The melted sundae was quite an unusual combination. This was my second visit to this restaurant, and while my first experience was mediocre—with okay service and decent custard—I thought I would give it another shot by ordering a sundae, hoping the extra ingredients would enhance the dish. Unfortunately, it turned out to be even worse. I chose the brownie sundae because it's a classic that should be hard to mess up, yet they managed to do just that. When it arrived, it was completely melted, with the small amount of whipped cream completely blended into the custard, leaving the poor cherry lost somewhere within. The sundae came with chocolate custard, which was very sweet and not awful, but traditionally, brownie sundaes are made with vanilla ice cream or custard to balance the rich chocolate from the brownie and hot fudge. If that’s their twist on it, they should definitely put a description on the menu so customers can clarify if they prefer it differently. Then there was the issue of the non-existent fudge. I finally located some at the bottom of the cup, but it wasn't hot fudge; it was just chocolate syrup. Now, about the brownie—it's meant to be the highlight of this dessert, after all, it is called a Brownie Sundae. Once I dug through the melted chocolate custard, the goo that used to be whipped cream, and the room-temperature chocolate syrup, I discovered what I suspect was a pre-packaged brownie from a store. The overwhelming flavor was just sugar—none of the pleasant brown sugar notes, caster sugar, or even raw sugar—just plain white sugar with a hint of oddly flavored cocoa powder. Overall, it was a complete disappointment and a waste of $6 and 45 minutes on the treadmill."

Freddy's Frozen Custard Steakburgers

Freddy's Frozen Custard Steakburgers

9701 W Lincoln Hwy, Frankfort, United States

Steak • American • Sandwiches • North American


"This was our first visit to any Freddy?s back on July 10 and upon arrival I was discussing the menu with my young daughter and someone who I thought was a patron eating dinner with her family chimed in to assist with the menu and tell me all the kids menu options and go over everything including things to do in the area as we?re from Northwest IN. Come to find out this was the Assistant Manager Gwen who had just clocked out for the day. I warned her we had a very large party arriving and it was all our first time. Gwen not only hopped back up to assist her crew, she did so happily and eagerly. She helped everyone out patiently and with a smile giving us recommendations. She even made the atmosphere more energetic handing out balloons to the kiddos and made the birthday boy?s day with a whipped cream surprise. What manager goes above and beyond like this AFTER CLOCKING OUT, with a smile, with a LARGE party? Typically we?d get eyes rolled at us as we enjoy being together as a family but suffer through rude staffing at other places. Everyone should take a lesson in customer service from Gwen. Give her a raise and promotion. She should be heading up HR. Truly. Such a wonderful experience and we look forward to visiting again! Also this burger was delicious and IMO beats culvers steak and shake and even my favorite schoops!! That says a lot!"