Applebee's Grill - Menu

3241 N Ridge Rd E, 44004, Ashtabula, US, United States

🛍 Cafés, Steak, Grill, Burgers

3.7 💬 2081 Reviews
Applebee's Grill

Phone: +14409981411

Address: 3241 N Ridge Rd E, 44004, Ashtabula, US, United States

City: Ashtabula

Menu Dishes: 35

Reviews: 2081

Website: https://restaurants.applebees.com/oh/ashtabula-96042.html

"My experience at the restaurant was overall fantastic, but it was overshadowed by the behavior of the hostesses. As someone familiar with the service industry, I understand the difficulties they encounter, but their unprofessional conduct and inappropriate remarks toward customers were quite disappointing. While the rest of the staff was friendly and attentive, the hostesses were rude and disrespectful. Their complaints about low wages and their job responsibilities were unnecessary and unprofessional. Seemingly more focused on their own grievances than on delivering good customer service, they made our family celebration less enjoyable. Their mocking comments about our clothing choices were completely unacceptable. I truly appreciate the hard work of the rest of the team, but it’s clear that these hostesses need further training in basic customer service skills. Their behavior was disrespectful and insulting, which unfortunately means we will not be returning to this restaurant."

Full menu - 35 options

All prices are estimates on menu.

Signature Cocktails To Go

Appetizers

Burger

Soups & Side Salads

Sandwiches

Kids Menu

Pastries

Egg-Centric Delights

Chicken

Small Pizza

Desserts

Ice Cream Sandwich Combos

Soups

Hamburgers

Popular Products

Irresist-A-Bowls

Entrées

Seafood

Steaks & Ribs

Dessert

Wraps And Tacos

Dips

Salads

Kids Portions

Bowls

Kids

21 21

The waiter was friendly, but I found the chicken and shrimp I ordered to be dry and too salty.

Address

Show Map

Reviews

Jugoljub
Jugoljub

I have never had a bad meal at this restaurant. Even though they're usually busy when I go, the service has always been outstanding.


Jennifer
Jennifer

The food at this restaurant was outstanding. However, I was disappointed that my cocktail was not served in an appropriate cocktail glass.


Ashley
Ashley

We had an excellent dinner at this restaurant. The food, service, and ambiance were all outstanding. We highly recommend the Steak Dinner and Mozzarella Sticks. View menu


Jeffery
Jeffery

The food was mediocre, and the portion sizes were small for the price. Spending $120 for a meal for four felt excessive considering the quality and amount of food we received.


Jon
Jon

I dined at this restaurant where the cost per person was between $30 and $50. Both the food and service, along with the overall ambiance, were outstanding and earned a perfect score of 5. I highly recommend sampling dishes from their menu.


Xander
Xander

I wasn't in the mood to go to Applebee's, so I decided to try ordering online for the first time yesterday evening. When I got home and opened my burger, I was really disappointed to find it overcooked. Even my dog wouldn't eat it. I had placed the order for 10:30 PM, but I finished work by 4:30 PM. I called around 10:16 PM to inform them I was arriving early, but there seemed to be a lack of clear communication. View menu


SaintOfTheMostHigh
SaintOfTheMostHigh

I truly love this Applebee's! The food, service, and ambiance are all fantastic. If you're in the area, definitely consider stopping by—you won't regret it. The service is top-notch, and I highly recommend trying dishes like the Four Cheese Mac and Cheese with Honey Pepper Chicken Tenders, Side French Onion Soup, Steak Dinner, and more. Vegetarians will also have a great selection to choose from, thanks to an excellent vegetarian menu. Plus, there's ample parking available, including a free parking lot.


charles
charles

Not to sure what I was expecting while eating at the ashtabula location but the cooks put somebody else's food on top of mine, you could see my burger smashed with plate marks from other dish and the server even told me the cooks did that, why would you deliver this too me then. They serve you as if your a dog, pathetic. Gets better, as we're leaving we pulled around back to head towards mall and I kid you not about 6 employees were outside smoking weed passing a flask around with their cars running, so trashy will not be back!


Ardith
Ardith

My experience at the restaurant was overall fantastic, but it was overshadowed by the behavior of the hostesses. As someone familiar with the service industry, I understand the difficulties they encounter, but their unprofessional conduct and inappropriate remarks toward customers were quite disappointing. While the rest of the staff was friendly and attentive, the hostesses were rude and disrespectful. Their complaints about low wages and their job responsibilities were unnecessary and unprofessional. Seemingly more focused on their own grievances than on delivering good customer service, they made our family celebration less enjoyable. Their mocking comments about our clothing choices were... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
  • Grill Succulent meats and fresh vegetables perfectly cooked over an open flame, delivering rich smoky flavors. Savor tender steaks, juicy burgers, and tangy marinated kebabs, all grilled to perfection for an unforgettable dining experience.
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Television

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"I have really always enjoyed this restaurant and visited on many occasions. After this last visit however I will never be returning. After ordering a bottle of wine, my friend and I each ordered a steak and they both came back over done. OK, this sometimes happens. Within a minute of our server returning the steaks, a bespeckled “manager “/bartender came to me at the table with my steak on a plate. It was cut in half. He told me that the chef wanted to know if this is how I wanted my second steak cooked because she didn’t want to send out the wrong steak again, intimating that it was properly cooked. It wasn’t. He was smug, arrogant, sarcastic and just plain rude. I was embarrassed and said I would just take the steak back. He said no no no as he took it away, saying would keep it warm for me in the kitchen. When my friend’s half inch thick $50 steak came back properly cooked, mine, of course, was in two pieces, charred beyond recognition and basically inedible. What kind of chef would send something like this to a table? Since both of our steaks had to be refired, we ate our two sides while waiting for the steak to come back. When I couldn’t eat my steak, the server said she would take it off our bill. Much to our chagrin, when we received the bill, my two “sides “ were added to the bill at $10. The owner never came out, we were not apologized to, and were made to feel like we way out of line for asking for a properly cooked steak and we were bothering them. . On the way out, I stopped to talk to the “manager”/bartender about being charged for the apps and about the situation and he was belligerent, mocked and interrupted me, and made fun of me. Stunning! Never again! You would think an owner/chef of a restaurant would be interested in keeping customers, not turning them away to leave a bad review. The owner and “manager/bartender huddled over the bill; she was aware. It was a disgrace. Do yourself a big favor Go down the street to Bascule for dinner. We ate there the night before and the food and service were wonderful. The menu is much more imaginative, and the prices are better. They also have steak. Food: 1 Service: 1"

Bascule Bridge Grille

Bascule Bridge Grille

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Menu • Fish • Vegan • American • International


"Our waiter started off strong, giving us detailed descriptions of the day's specials. However, after delivering my husband's iced tea, he disappeared, and we had to wait until we spotted him again to ask for sugar. Notably, sugar and condiments weren’t on the tables. We ordered two appetizers: steak tartare and mussels, which arrived quickly. The salad came almost immediately after, which was a bit rushed for our liking. I mentioned we weren’t in a hurry, but perhaps that didn’t help. While our dinners were served at a reasonable pace, they were delivered by a different server. This was fine; it was great to see the staff supporting each other. We enjoyed both our appetizers and main dishes, although my husband wasn't fond of the bread that came with the steak tartare, finding it too crunchy and distracting from the meat. My duck was cooked perfectly and incredibly tender, and my husband was pleased with his veal. At this point, however, our waiter was absent. He didn’t check in to see if everything was satisfactory or if we needed anything during our meals. We didn’t see him again until we were finished, surrounded by empty plates. He brought us the check, suggesting we might not have room for dessert but invited us to inquire about options. We ordered coffee, but then he vanished once more. Being tucked away in the corner made it hard to spot him. They seemed to be understaffed, as he didn’t come by to pick up our empty plates or check on us. Given that we had plans after dinner, we decided to settle the bill without ordering dessert. I was quite disappointed in the service overall; we felt both rushed and neglected. Had there been an issue with our meals, which thankfully there wasn’t, it would have gone unaddressed. My husband did manage to ask the server who delivered our meals for a refill on iced tea, but he never received it. Although I had conveyed how much I enjoyed this restaurant and the lovely town, the service this evening felt subpar. It is disheartening, especially since we drove two hours specifically to eat here. I appreciate that the kitchen staff did a fantastic job efficiently calling the orders and delivering the food. While my husband was less than thrilled about sitting close to the kitchen, I enjoyed it as it felt like dinner and a show. The chefs were professional and worked seamlessly together, creating a tidy kitchen environment. Overall, we just wish our server had paid more attention to us during our meal."