Phone: +13014767305
Address: 15640 Old Columbia Pike, Burtonsville, MD 20866, United States
City: Burtonsville
Menu Dishes: 35
Reviews: 914
Website: https://www.baskinrobbins.com?utm_source=Yext&utm_medium=organic&utm_campaign=Yext
"Today my daughter and I visited this Dunkin Doughnut. This location has been our Wednesday tradition since 2013. Nevertheless, I purchased two ice cream cones and decided to try their dairy free ice cream. After paying for both, and tipping the cashier Kalya(she was very polite I then walked towards the door and took a lick of the dairy free ice cream. I did not like the taste. I returned back to the cashier Kayla and asked if I could switch it for another flavor. The manager Rinku immediately rushed over stated “NO”. I asked why and she pointed out “we have spoons to taste it”. I pointed out I was not aware of this process or was I even offered to taste it before buying. She said “This isn’t her fault and I can throw the ice cream away if I don’t like it! After seeing how aggressive and impolite Rinku was conducting herself, I decided not to engage any further with her as my little girl was standing there in disbelief. I’m sorry to say after this negative experience tarnishing my evening with my daughter, I will NEVER go back or recommend this Dunkin Doughnut location to anyone."
All prices are estimates on menu.