Bonnie Ruth's Bistro Francais

916 Garden Park Dr.TX 75013, Allen, United States

🛍 Steak, Bistro, Chicken, Desserts

4 💬 90 Reviews

Phone: +12143836777

Address: 916 Garden Park Dr.TX 75013, Allen, United States

City: Allen

Menu Dishes: 35

Reviews: 90

"DO NOT COME HERE. GO TO THE BONNIE'S IN FRISCO. If I could give this place less than one star I would. I am so disappointed and upset. I ordered a peanut butter chocolate cake on the Bonnie Ruths Allen website, on Sunday, October to be ready for pick up on Wednesday October I left instructions stating that we would pick it up on Wednesday Oct at and received a confirmation email (also saw that it was deducted from my account). On Oct we went to pick up the cake and the gentleman at the front desk said sorry, we don't have any order under that order number or name When asking to speak to the manager he stated that the manager wasn't there and wouldn't be back until the next day (so we couldn't get a refund). This didn't help our situation because the birthday party was later that day so we were offered an old cake that had been sitting out. The cake was poorly put together because the top layer was tilted and sort of lop sided and the cake tasted old. When calling the next day and asking to speak to the manager, she was pleasant and offered to refund me for the cake after I explained the situation and said she would call me back the next day to process it. I haven't received a call back and it has been over two weeks. I have tried to call on multiple occasions throughout the past two weeks during business hours but have gotten a busy-line beeping noise (I even called before posting this review). I paid ahead of time expecting quality and ended up getting stiffed. I am disgusted with the customer service and will NOT be coming back here again."

Full menu - 35 options

All prices are estimates on menu.

Les Plats Principaux

Seafood

Pizza

Sandwiche

Entrées

Salads

Hors D'ouvres

Chicken Wings

Dessert

Steaks & Filets

Vegetarian Dishes

Dinner Entrées

Cold

Steaks

Chicken

Seafood Dishes

Croques

Meats

Entree

Burgers & More

Poissons

Pasta

Aniya Aniya

Great service- very attentive! Even for a larger group! Desserts are always a hit there, and the other menu items were fabulous as well. Thanks for a great Father's Day!

Address

Show Map

Reviews

Jacklyn
Jacklyn

Loved the date night special in Thursadys and Friday's . I had the Chicken Polliard and my husband had the steak medallions. Both great ! I had leftovers and couldn't wait to eat them for lunch !


Jerad
Jerad

My salmon and asparagus were mediocre. My friend's tilapia was great, he said. Our waiter was very nice, but not very knowledgeable. Overall, it was an okay experience, but I am willing to give it another try.


Jerad
Jerad

We love Bonnie Ruth's! The food is amazing and the desserts are phenomenal (esp the Carrot Cake! We love the ambiance. And the staff is always friendly and the restaurant is extremely clean. I can't say enough wonderful things about this place! View menu


RoxG
RoxG

We absolutely adore Bonnie Ruth's! The food is excellent and the desserts are outstanding (especially the Carrot Cake!). We enjoy the atmosphere, and the staff is consistently welcoming. The restaurant is impeccably clean. We cannot praise this place enough!


Matt
Matt

Menu was confusing, why talk up being a Parisian bistro but then have items like onion rings, Asian chicken wings and chicken parm? Server was not confident, food was sub par and actually got sick that night. Atmosphere and wine were good but still won't go back.


Opentable
Opentable

This restaurant review is very negative. The reviewer had a bad experience at the restaurant and recommends going to Bonnie's in Frisco instead. They ordered a peanut butter chocolate cake online for pick up on a specific date, but when they went to collect it, the restaurant claimed there was no order under their name. They were offered an old cake instead, which was poorly made and tasted old. The reviewer tried to get a refund but was unsuccessful, and the manager did not call back as promised. They are very disappointed with the customer service and do not plan on returning to this restaurant. View menu


Opentable
Opentable

I have been wanting to give this restaurant multiple chances, but today's experience was so horrible that I had to leave a review. Since this location opened, I have been disappointed with something every time I have dined here. However, it is hard to find good French food and mussels elsewhere. We arrived early for our reservation and went to the restroom. When we returned, our group was already there. We were seated at a booth opposite a kiosk where servers were constantly gathered. The server got 2 out of 6 orders wrong, and I had to get up twice to ask for help. The food took 24 minutes to arrive after ordering, but the refire only took 5 minutes, which is why I am giving 2 stars. The fi...


Ernesto
Ernesto

I have really, really wanted to give this location as many chances as possible, but today was terrible enough to finally leave a review. We have been coming here since this location opened always to be a bit disappointed in something. But French food and good mussels are so hard to come by. We showed up for our reservation a bit early this morning and visited the restroom. By the time my daughter and I were done we were greeted by the rest of our group. This time we were sat in a booth on the opposite side of a kiosk that about half a dozen servers were constantly congregating at and hiding behind. The server took out of orders completely wrong and I had to get up twice to leave my toddler w...


Matt
Matt

DO NOT COME HERE. GO TO THE BONNIE'S IN FRISCO. If I could give this place less than one star I would. I am so disappointed and upset. I ordered a peanut butter chocolate cake on the Bonnie Ruths Allen website, on Sunday, October to be ready for pick up on Wednesday October I left instructions stating that we would pick it up on Wednesday Oct at and received a confirmation email (also saw that it was deducted from my account). On Oct we went to pick up the cake and the gentleman at the front desk said sorry, we don't have any order under that order number or name When asking to speak to the manager he stated that the manager wasn't there and wouldn't be back until the next day (so we couldn'... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Bistro A cozy and casual dining experience offering classic and contemporary dishes, crafted with fresh ingredients. Enjoy rich flavors and intimate atmosphere, perfect for a relaxed meal with friends or family. View menu
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
  • Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more.

Amenities

  • Amex
  • Beer
  • menu
  • Wine
  • menu
  • Banquet

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