Capriotti's Sandwich Shop

2020 South Casino Drive, Laughlin, 89029, United States Of America

🛍 Steak, Salads, Italian, Sandwiches

4.6 💬 516 Reviews

Phone: +17022991398

Address: 2020 South Casino Drive, Laughlin, 89029, United States Of America

City: Laughlin

Menu Dishes: 25

Reviews: 516

Website: http://www.capriottis.com/

"Really horrendous service. 36 minute ticket time for a grilled Italian sub. The place was empty and we were the first or second in line. Ironically, this 36 minute ticket time came after they told us we had to wait 5 minutes to order so they could recover from the previous rush. There was no evidence of any rush nor could there have been as the casino was not that crowded. There were three people working that were friendly enough, but they seemed to be completely disorganized without any really systems or training. The sandwich itself was okay, but it really didn’t not matter much by the time we got there. I would stay away and go to one of the many other restaurants in the immediate vicinity."

Full menu - 25 options

All prices are estimates on menu.

Salads

Specials

Turkey Subs

Sandwiches

Main Course

Catering Box Lunch

Salad

Specialty Subs

Favorites

Catering Trays

Vegetarian

Dessert

Burger Menu

Wraps

Cap's Salads

Between The Bread

Catering Meatball Bar

David David

Didn't know what wygyu beef is but the sandwich was

Address

Show Map

Reviews

jenna
jenna

They took forever for our sandwiches and gave 2 customers ahead of us their


Felicia
Felicia

Chicken Philly .. their food is sooooooo good .. OMG !!! The service is always great too ..


Bruce
Bruce

Got a couple italian subs...got home and that they had no mayo or oil....REALLY DRY...was disappointed. View menu


Robert
Robert

A little overpriced but I can understand that because it's in a casino$30 for two sandwiches and two drinks as a little bit


s
s

Absolutely breaking state laws to deny a person a courtesy cup of water. Nice kid. However said management told staff to not give water but charge for it. You can give a dinky cup. I don't need you special cup!!!!


Mike
Mike

I was about to order a French dip roast beef sandwich when I overheard the cashier telling the customer in front of me that they don't provide drinking water. Since I don't drink soda, I usually ask for a water cup at restaurants like this. When I asked the cashier, she confirmed it. After hearing that, I decided to leave. Is it really so unreasonable for them to offer a water cup with an order? I was prepared to spend around $20.00, but their refusal to provide water lost them my business. View menu


Benjamin
Benjamin

The wait was unacceptable! I waited over 30 minutes for just one sandwich—really? The only positive note was the cashier, who was friendly and helpful, and that’s the only reason I’m not giving a lower rating. It’s frustrating to see a manager on the floor but not doing anything to address the long wait. When I walked in to place my order, I noticed four groups just sitting there waiting. Sure, they might have just ordered, but when I asked one couple, they said they’d been waiting for about 20 minutes. I believe that everyone should pitch in during busy times. But I guess I’m just one customer.


Victoria
Victoria

We’re really puzzled as to why this restaurant has such a high rating. The food was quite disappointing. Each of us ordered something different, and unfortunately, everything was equally unappetizing. I don’t usually leave negative reviews, but had I seen some beforehand, I definitely wouldn’t have spent $40 here. The sandwiches were bland and dry, and we had to request a bag for our takeout order. Additionally, the restaurant doesn’t offer soda refills, but they never mentioned this when we ordered, so we would have opted for larger sizes instead. While the staff were friendly and polite—certainly not their fault—the food and overall experience left much to be desired.


jason
jason

Really horrendous service. 36 minute ticket time for a grilled Italian sub. The place was empty and we were the first or second in line. Ironically, this 36 minute ticket time came after they told us we had to wait 5 minutes to order so they could recover from the previous rush. There was no evidence of any rush nor could there have been as the casino was not that crowded. There were three people working that were friendly enough, but they seemed to be completely disorganized without any really systems or training. The sandwich itself was okay, but it really didn’t not matter much by the time we got there. I would stay away and go to one of the many other restaurants in the immediate vicinit... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Salads Fresh and vibrant, our salads are crafted with seasonal ingredients and a mix of crisp greens, colorful vegetables, and unique dressings, offering a delicious and healthy choice for any palate. View menu
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.

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