Phone: +16105244090
Address: 260 N Pottstown Pike,PA 19341-2225, United States, EXTON
City: EXTON
Menu Dishes: 35
Reviews: 4824
Website: http://fontanapizzagrill.com/
"Unfortunately, this restaurant deserves 1 star. We love the food, but the management is horrible. EVERY time we have ordered, there has been an issue. The first time, we went to pick it up for a party and were told they accidentally gave it away to someone else. We had to wait around 15 minutes and were given a free garlic knot coupon as compensation. We weren't too upset that time because they were nice. However, the next time we ordered the same thing happened. We went, and our order was nowhere to be found. The next time we ordered, they got our order wrong. We ordered garlic knots and got a meat pizza slice instead. The last time we ordered, we ordered an hour and a half ahead for a party of 20 people. We ordered 4 pizzas. When they got there, we were told they accidentally burned one pizza. We asked for the other 3 in the mean time since we had 20 people waiting. They told us no, which lead us to believe that the pizza was not burned but instead was either never made or given out to the wrong person again. We were then told that they would make it and deliver it for free, since we are literally walking distance away. Somehow this took 45 minutes. I was on the phone with the manager and all they could offer me was we don't know what happened and we'll take good care of you next time A mistake once is one thing, but every time is just careless. We definitely will not be ordering from here again."
All prices are estimates on menu.