"Avoid this place. I 've been here twice. First time was several years ago when they were relatively new. This time was within the last week. Arrived for a late breakfast, and they were understandbly busy. Put my name on the list and proceeded to wait. I noticed a lot of people waiting for food but chalked it up to a rush. After watching the hostess write down names as people walked in (without asking for names), I realized she wasn 't even paying attention to the list to call names from. Had to almost yell at her to get her to see our name at the top. Seemed she was calling 'regulars ' instead of starting at the top. Finally got seated and she apologized for not being able to read and we eventually ordered after a few minutes. We then sat for 30 minutes and watched everyone seated after us get their food. No one attempted to tell us if/why there was a delay. After we decided to get up and leave, the waitress tried to tell us it 'll just be another minute. At this point I 'd been in this place for an hour and didn 't get one iota of decent service. If you 're a regular, they seem to take care of you, but as a new customer I was left sitting there with nothing. I don 't know exactly what went wrong to have no food when everyone else was getting food, but a little bit communication could have gone a long way to making me feel better. Instead, I felt neglected and won 't be back."