Phone: +15208889101
Address: 3670 N Oracle Rd, Tucson, AZ 85705, United States
City: Tucson
Menu Dishes: 35
Reviews: 171
Website: http://pandaoneonline.com/
"TLDR Experience with a Twist;Ok so let me start by saying this went from a terrible experience to a really awesome one that honestly made me reflect on how I should look at frustrating hospitality situations.Initially, I was irritated because my order got bumped the night before by DoorDash (keep them in mind, they come back in later) and was not necessarily starting out satisfied. It was my boyfriend's birthday this past weekend and this hiccup definitely was not a welcome one. Regardless, the next day the order went through and I was feeling somewhat better.Unfortunately however, DoorDash failed to account for menu changes when bumping the order, making it so half the items I'd purchased were not available that day for the same price. Upon receiving a call from a female employee, I was fairly miffed about it and did react not as maturely as I should have. Yes, I can make the excuse that it was due to the mounting issues that had been occurring with the order, but that's not a real reason to go in to a conversation with a negative attitude. What followed is what really irritated me, but also has made me admire the woman who I dealt with. And also think DoorDash needs to start being more transparent with its vendors and customers altogether to avoid conflict.After some back and forth between the restaurant and DoorDash and myself, the employee and I came to find out that the order had been canceled, to which we both were told that the opposite party had done the cancelling. Fast forward a bit and I am on a three way call with DoorDash and the same female employee (it's been about 30-45 minutes at this point) and they finally admit that the Dasher chose to simply cancel the order altogether and we'd both been lied to. At this point I was outraged.I also was feeling like a bit of a dingus. After dealing with me getting progressively more snarky during our initial interaction, this employee had the grace and patience to entertain my desire to find out the real cause of the confusion and maintained a calm, polite demeanor despite the fact that she was truly getting the worst deal. An aggrivated customer, wasted product, wasted time, and wasted emotional energy. For this, she deserves major kudos. She also deserves an apology which I am extending here and hope she accepts.Following the DoorDash situation I simply reordered on their personal site not wanting to give DD a single cent more and got my food in under an hour. Please do not give DD your money!! The delivery service through them was a fraction of the price, the items were less expensive, and the food items available were all correct. (I got an extra item and increased my tip on my second order, it was still $5 cheaper).The driver was fast, followed instructions and was super polite as well; everything was still piping hot when I got it. The food, for being Americanized Chinese food, was a delicious cheat day treat. I recommend the Fried Fish app, my boyfriend ate two full dinner sets of the Teriyaki Chicken and the Beef and Mushroom. Loved it all.Please consider giving this place a try. It's not the most eye-catching location, but they have some good f**ckign food and even better staff. Remember to be kind to your hospitality workers, you never know what they've had to deal with when it comes to that day's BS. Hypocritical I know, but I hope to make up for my less than stellar level of patience here with several more delicious meals and big tips in the future."
Full menu - 35 options
All prices are estimates on menu.
Chicken
Entrées
Spring Roll
Crispy rolls filled with fresh vegetables and served with a tangy dipping sauce.
Fried Rice
Lo Mein
Soups
Pork
Beef
Chop Suey
Seafood
Appetizers
Appetizer
Regular Rolls
Chow Mein
Starters
Frank
BBQ PORK lo mein n egg rolls is always great ? need to try something else
Address
Reviews
H
Food is disgusting. Please do not let this place ruin your overall impression on Chinese
Cheryl
Delicious Spiced Fried Tofu with Veggies Oyster sauce.Hit the Spot!Great Delivery Service too.
Samaria
I loved the vibe and the kind people! I also enjoyed their food (especially their dumplings! . View menu
alex
Food was pretty solid. It has that east coast Chinese type of food at a solid price point. Will update with photos when I go
football
Everyone was very nice, the food was out within a good amount of time, and the food was very good. Probably the best Asian food I've had.
Thom
This was the ideal spot for a peaceful meal. The prices were very reasonable, and both the quantity and quality of the food were top-notch. View menu
Brian
I love Panda One! I initially tried their food because they advertised East Coast style, and it 's incredible. I lived on the east coast for 28 years, and they 've exceeded my expectations. I currently live an hour away, but when I 'm in the area, I stop in.
Dan
Absolutely delicious! The food is hot and fresh, the prices are reasonable, and the service is incredibly friendly. I've passed by this restaurant for years, but I finally decided to give it a try recently. Without a doubt, it has become my new favorite Chinese restaurant. I've been there twice now and each time has surpassed my expectations. I even brought some friends along, and they remarked that it was among the best Chinese food they've ever had too.
stella
TLDR Experience with a Twist;Ok so let me start by saying this went from a terrible experience to a really awesome one that honestly made me reflect on how I should look at frustrating hospitality situations.Initially, I was irritated because my order got bumped the night before by DoorDash (keep them in mind, they come back in later) and was not necessarily starting out satisfied. It was my boyfriend's birthday this past weekend and this hiccup definitely was not a welcome one. Regardless, the next day the order went through and I was feeling somewhat better.Unfortunately however, DoorDash failed to account for menu changes when bumping the order, making it so half the items I'd purchased w... View menu
Tucson
Tucson is known for its rich blend of Mexican and Native American cuisines, featuring popular dishes like carne asada, tamales, and Sonoran hot dogs, all amid stunning desert landscapes.
Categories
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Bbq Savor the smoky and savory flavors of our barbecue offerings. From tender ribs to juicy briskets, each dish is grilled to perfection with our signature sauces and spices for an authentic BBQ experience.
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Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day. View menu
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Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
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Chinese Savor the rich, authentic flavors of China with our selection of iconic dishes. From savory stir-fries to mouthwatering dim sum, each creation captures the essence of traditional Chinese cuisine, delighting your taste buds with every bite.
Amenities
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Delivery
