Phone: +16155991974
Address: 3046 Columbia Avenue, Franklin, 37064, United States Of America
City: Franklin
Menu Dishes: 35
Reviews: 2353
Website: https://locations.panerabread.com/tn/franklin/3046-columbia-ave.html
"Panera Cool Springs. Specifically ordered late after lunch rush for curbside. Received the order is ready notice, pulled up, put flashers on as instructed and sat for almost 20 mins. Now I know your thinking why didn 't you go in... first because I had my dog in the car and didn 't want to leave her in 89 degree heat and second had just had knee surgery the day before. So I called and was hung up on 5 times! Finally I asked a guy to keep an eye on my dog and hobbled inside, they had no such order I must have made a mistake, till I showed them the confirmations. There were only about 5 people in the store and they couldn 't even answer the phone! Finally they found my order, I left so angry why let it bother me because this was the 2nd time, food ice cold. My neighbors told me they go to one much further away to avoid this particular store. Fool me once... guess I was the fool. Never again will I spend a dime there."
All prices are estimates on menu.
Franklin, a charming city in Tennessee, offers Southern staples like fried chicken and biscuits, alongside its historic Main Street and vibrant music scene.