Pei Wei - Menu

This place is mostly good but inconsistent with the quality/portions? they call this is a $9.99 Teriyaki Chicken (really? . How about a bowl of white rice with sprinkled chicken and onion slices?. Ugh, and to think I drove there just for this which looked completely different last week

The location is fantastic and the sauces are quite good, but the chefs really need improvement. It’s essential to hire someone skilled in working with a wok. The meat is not cooked properly, and unfortunately, if the wok cooks continue to perform this way, it could jeopardize the business. It’s disappointing because the location has so much potential.

Decided to have Pei Wei in Boca Raton cater our office holiday party and it did not disappoint! The manager Alex assured me that everything would be perfect from start to finish and it def was! Everything was perfectly packed (I had tons of diff packing requests to ensure the food would taste as fresh as possible) and the staff couldn?t stop raving about how good the food was! First time but def won?t be the last! Thank you Alex for everything! View menu

We visited this place very often and love the positive energy from the entrance to ending a meal. Today, we learned that a new system at the cashier was implemented?for god sake, if you do not the steps of ordering you get schooled making you rememberingyour worst teacher. Managers need to place attention to the flow at the cashier or you are going to drop many prior happycustomers. It is all about taking care of your customers?simple as just care.

We visited this place very often and love the positive energy from the entrance to the end of a meal. Today we learned that a new system was implemented at the cashier? For God's sake, if you do not take the steps of order, you will be trained so that you remember your worst teacher. Managers must put the attention on the river at the checkout or you will drop many former happy customers. It's about taking care of your customers? just how to take care.

This was amazing when they first opened stayed pretty good for awhile. Went back after a few years and wow have things change. Food was horrible. Order a Kung pao chicken and definitely not the same as it used to be. The meat had a burnt, nasty taste to it. Worst part was we got it to go and hit the road for a road trip. Onces we got onto the road is when I realized how nasty this food was. And how poor the quality of food this has become. Well I guess this was my last time going to this Pei Wei or maybe if any.... View menu

They assured us our plate would be fixed, but by the time it was returned, we had almost finished our meal, and still, there were no shrimp included. Additionally, we ordered the fireworks plate with noodles but were served white rice instead. Once again, we informed the staff about the mix-up, but the kitchen responded rudely, insisting that we had ordered the fireworks plate with white rice and claimed we hadn't touched it. Of course, I refused to eat something I didn’t order. After repeatedly mentioning the errors and waiting nearly 15 minutes for our correct order, we finally received what we initially requested. Overall, this was not a favorable first impression.

Eventually, we were told that our plate would be corrected, but by the time we nearly finished our meal, we still hadn’t received the shrimp. Additionally, we ordered the Fireworks Plate with noodles, but instead got white rice, which we also pointed out to the staff. Once again, they checked with the kitchen, only to return with a rude response saying that we had ordered the Fireworks Plate with white rice and had simply not eaten it. I can't eat something that I didn’t order! After repeatedly mentioning the issues and waiting nearly 15 minutes for our correct order, we finally received what we had originally requested. Overall, our first impression was quite disappointing.

So we've eaten in this place since it opened. And in the beginning, with litter could not get enough of this place, and when they added the orange chicken to the menu, we were thrilled as well as the shrimp app. Unfortunately in recent years, especially since Covid the dishes have lost their ?spark? In my opinion. Also I have no idea why, but the orange chicken tastes completely different and not in a good way. I'll tell you, 1 thing the staff here have ALWAYS was super friendly and easy to talk. Will help and do things right when something goes wrong with an order. Managers here are always great. I... I just changed super-damped flavors. And they're not almost as chic as they were once. Whe... View menu