"We used to love this place, so I'm really disappointed. I wanted to still enjoy it. Our flatbread was gooey and mushy, and it came with bacon despite our order for a vegetarian option. The kitchen staff had long, unkempt hair and weren't wearing hats, except for one person who was wearing an orange cap. Additionally, there was a dirty cleaning rag inexplicably placed on the entrance steps. When we arrived, our online reservation couldn't be found. While the staff was friendly, polite, and attentive, they seemed a bit inexperienced. I would have simply replaced the flatbread immediately, given my background in the industry, rather than asking if we wanted a new one. Why ask if we want a replacement when we ordered a tomato basil flatbread but received a soggy bacon one drenched in oily barbecue sauce? I rated it three stars because the hot fruit cobbler a la mode and the Brussels sprouts were the highlights of the meal. I genuinely hope they can resolve these issues since we really want them to succeed and stay in business. However, I'm afraid I've lost hope. I'm done with this place, especially given their stance on public health."