Phone: +17184423535
Address: 1077 Bay St, 10305, Staten Island, US, United States
City: Staten Island
Menu Dishes: 35
Reviews: 565
Website: http://www.prontopizzany.com/
"I am very disappointed… my boyfriend orders food from this place weekly I personally do not like their food … however I gave it a shot and ordered a Buffalo chicken wrap.. i particularly asked for no mozzarella and the description originally says mozzarella and chicken breast hot sauce and blue cheese.. when I received the order the wrap was stuffed to the rim with cucumbers … I am deathly allergic and it is not on the list of ingredients so I am so great full I looked inside the wrap instead of just trusting them I would have literally died! I called back quickly and explained that I got the wrong order she asked if I wanted a refund or if I wanted a new wrap. I said I am hungry so I would like my food and I paid for it.. she said let me ask a manager in my head I am wondering what do you have to ask you sent me the wrong food … usually pronto comes very quick literally in 20 minutes or less because we are 4-5 blocks away. She said it would take 30-45 minutes and I said you know what can I just have the refund. She said they already started … first off how can he start when her and I were still talking on the phone 2nd the fact that I just wanted my refund should have been no issue … I am just really unhappy with this … I have to eat dinner at 9 pm which is not usual for me and I could have died eating what they sent … just not great !"
All prices are estimates on menu.