Phone: +13105270115,+13105157217
Address: 20700 Avalon Blvd #240, 90746, Carson, US, United States
City: Carson
Menu Dishes: 35
Reviews: 514
Website: http://www.sansaigrill.com/
"My family loves the food at this restaurant, but unfortunately, the customer service leaves much to be desired. This is the third time I've encountered Katy (the cashier with black hair in a bun) and both times she was not very friendly or helpful. Despite her short responses and attempts to rush me through my order, I tried to give her the benefit of the doubt, assuming she was tired. However, on a recent visit, another cashier named Ashley was much more patient and helpful, especially as I was ordering for a large group. While waiting for my order, I noticed Katy laughing with coworkers and appearing to be in a good mood. Surprisingly, it was Katy who packaged my order when it was ready. When I went to pick it up and showed her my receipt, she responded with a flat "ok" and shared a smirk with a coworker. This unprofessional behavior leads me to believe that Katy may not be suited for a job in customer service. I typically avoid complaining, but I believe she may benefit from additional training to improve her interactions with customers. If you would like more information about this incident, please feel free to comment on this review and I will respond promptly. Thank you."
All prices are estimates on menu.