"This is the worst service we have ever experienced. After we were seated, nobody approached us for 10 minutes. Our waiter, Ernesto, disappeared for 15 minutes after bringing our drinks. Another waiter noticed our empty glasses, refilled them, and took our food order. The food took an incredibly long time to arrive, despite the restaurant not being busy. Our waiter didn't check on us after delivering our food and only returned when we were finished and ready to pay. We were thankful that we left cash, as we would have waited even longer for the bill."