Phone: +17075369075
Address: 2064 Santa Rosa Ave, United States
City: Santa Rosa
Menu Dishes: 35
Reviews: 5098
Website: https://sourdoughandco.com/
"Bad Customer Service!!!A Disappointing Experience: No Bathroom Access at this RestaurantReview:I recently visited this Restaurant with high hopes for a pleasant dining experience, but unfortunately, I left feeling incredibly disappointed. The primary reason for my dissatisfaction was the complete lack of bathroom access provided by the establishment.From the moment I arrived, it was clear that this Restaurant's customer service fell short of expectations. When I asked a member of the staff about the location of the restroom, I was shocked to learn that there were no facilities available for customers. This refusal to accommodate such a basic need left me feeling frustrated and uncomfortable throughout my entire visit.Not being able to use a bathroom in a restaurant is not only inconvenient but also a significant oversight on the part of the management. It is a basic expectation for any establishment to provide sanitary facilities for their patrons. As a paying customer, I believe it is essential to prioritize the well-being and comfort of guests, and this Restaurant failed to meet this basic requirement.Moreover, the lack of bathroom access negatively impacted my overall dining experience. It was difficult to fully enjoy my meal knowing that there was no option for relief if needed. This oversight on the part of the restaurant made me feel unwelcome and undervalued as a customer.I understand that restaurants may face challenges or temporary issues, but the lack of bathroom access should have been communicated beforehand or alternative arrangements should have been made. It's disappointing that this Restaurant did not take the initiative to address this matter or offer any solutions during my visit.In conclusion, my experience at this Restaurant was marred by the lack of bathroom access, which significantly impacted my overall satisfaction. I hope that the management takes this feedback seriously and implements necessary changes to ensure that all customers are treated with respect and provided with the basic amenities they deserve. Until then, I cannot recommend this Restaurant to others, as this aspect of their service falls far below acceptable standards."
All prices are estimates on menu.
Santa Rosa, in California's wine country, offers a vibrant culinary scene, often featuring fresh farm-to-table dishes, artisan cheeses, and local wines, reflecting its agricultural richness.