Phone: +18603125201,+18603127847
Address: 350 Trolley Line Blvd Mashantucket, CT 06338, 06339-1130, LEDYARD, United States
City: LEDYARD
Menu Dishes: 35
Reviews: 6192
"The establishment was beautifully decorated and very exciting to walk into. We arrived early for our 5pm reservation by 25 minutes and the hosts graciously offered to sit us immediately. We were celebrating our oldest daughter’s 9th birthday, we planned to get apps, milkshakes, dinner and some alcoholic beverages. Our waitress clearly had a large section of tables to care for which I believed took away from the experience. When she greeted us, she came over with waters and asked what we would like for drinks/ apps. As it was my daughter’s birthday we allowed the kids to order milkshakes to start before dinner and we ordered Mac cheese pops, rainbow sliders. The Mac cheese pops were the highlight of our experience, they were exact copy cats of the Cheesecake Factory ones, 10/10. The rainbow sliders were not edible. The buns were hard and it seemed they had been sitting around a while, the burger itself was chewy. My daughter ordered the fried Oreo milkshake. She loved the appearance and definitely gave her the ooooo-ahhh effect we were going for. She said the milkshake was very yummy. Some of the topping included were fried Oreos, and pancakes. The pancakes were burnt/ very charred on one side. It took about 20 minutes for the apps to come out but it took close to 40-45 minutes for the milkshakes. Normally, we don’t mind waiting however we did not see our server during this entire time. She took the drink/app order, other staff dropped off the food, so the next time we saw her she brought the bar Drinks one milkshake, immediately left to go get the other milkshake. So after all this time, when she brought the last shake we told her about the sliders,she did offer new ones but at this point she hadn’t even taken our dinner order and we have been then for over hour. We ended up making the decision to bring our kids to a different restaurant for dinner because of how the experience was going. So after leaving Sugar Factory with empty stomachs we went to HardRock."
All prices are estimates on menu.