Tropical Smoothie Cafe

265 Granby St, Norfolk, VA 23510, 23505, United States

🛍 Cafe, Juice, Cheese, American

2.9 💬 130 Reviews

Phone: +17576249400

Address: 265 Granby St, Norfolk, VA 23510, 23505, United States

City: Norfolk

Menu Dishes: 33

Reviews: 130

Website: https://locations.tropicalsmoothiecafe.com/va/norfolk/265-granby-street

"Hi, former worker here. First and foremost, I suggest you don 't order from here. The manager rubs the stains out the smoothie jugs with her bare hands. Everyday I worked I was yelled at for not understanding their heavy accents. From what I 've seen working here, they are very unsanitary. I 've been scolded for using gloves for everything and I was even told stop mopping the lobby everyday. The managers are very rude, especially the old Indian man. He 'd push me out the way everytime I tried to do an order and get mad at me and scream at me for not understanding his accent. The owner spoke to me as if I was incompetent and she 'd make angry faces at me during training then snatch away the sandwich I was making and do it herself. They are also very racist, I 've heard this from other employees of color. The owner Ms Patel would speak to me as if I was a dog and talk to me slowly like I was a child. I suggest you order from the tropical on 21st street instead."

AWAKENED AWAKENED

The food and customer service was good ??. Will go again for lunch.

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Reviews

Kris
Kris

Friendly staff, always have a smile on their faces when they see you


Tűzvirág
Tűzvirág

Mayurkunar A was the best he was really sweet while I picked and brought the drink right to me.


kai
kai

My buffalo chicken had no lettuce on it no tomatos no cheese it normally had it more presentable then what I receive it I was not happy or satisfied with how the wrap when I opened. The guy was soooo busy talking it could have make it was better than what I receive. My jetty punch had no sweetness to it . View menu


Margarita
Margarita

I work nearby and visit this restaurant 2-3 times a week. The staff knows me by name, greets me with a smile, and always asks how I'm doing. They remember my usual order and always wish me a great day when I leave. When I order online, my food is always ready for pickup. Regardless of how busy they are, they consistently provide excellent customer service!


Kiana
Kiana

I am quite disappointed with this location. Unlike others that make an effort with their food, this one seems to completely neglect quality. I ordered the avocolada, and it was extremely watery with almost no flavor. I also got the PB Banana flatbread, and to my surprise, there was hardly any peanut butter on it—just a very thin spread. The granola was poorly prepared, with large chunks that made it difficult to eat. The same issue was present in the açaí bowl, where the granola was also not broken up properly.


Barb
Barb

I have had varied experiences at this location, but for the most part, the service is very quick and kind.Their smoothies are decent, but personally I don't know if they're worth the price. I think only a couple of their flavor combos are really good.Their food is really good, in my opinion, and they have a wide selection-I love their flatbreads and wraps!The store's interior is massive and drafty, and not the most cozy or welcoming, because it appears a little daunting.All in all, I like their shop and find their menu to be pretty good, but pricey! View menu


Elaine
Elaine

I am very disappointed with my experience at this location. As an out-of-towner, I walked in and was greeted by a strange gas-like smell. Then a woman took over the register from her husband and was quite rude about my order. He had suggested a different smoothie but failed to remove the one I originally ordered. When she came to ring me up, she was very short-tempered when I questioned why my total was higher than usual. She proceeded to prepare my wrap with visible anger and even dropped the bag on the floor while packing my food. When she handed it to me, I asked why she wouldn't replace the bag after it had fallen, and she responded with an attitude when I requested a clean bag. This is...


avana
avana

Bad Management. I have been working here for a year and sum and they treat me with no respect. The managers not putting me on the schedule for some apparently reason. But they both claim that I do my work like I’m supposed to, but I guess my face give off I have an attitude I guess because I’m black ifykyk that’s just a black person natural look because if I had a attitude or if I was mad about something you would know. Can’t put me on the schedule, but Want to ask and beg me to stay longer when somebody doesn’t show up for their shift. The managers are rude. Looks are very deceiving. I’m not even going to speak on the kitchen, and what I took pictures of. I guess they’re trying to find any,...


John
John

Hi, former worker here. First and foremost, I suggest you don 't order from here. The manager rubs the stains out the smoothie jugs with her bare hands. Everyday I worked I was yelled at for not understanding their heavy accents. From what I 've seen working here, they are very unsanitary. I 've been scolded for using gloves for everything and I was even told stop mopping the lobby everyday. The managers are very rude, especially the old Indian man. He 'd push me out the way everytime I tried to do an order and get mad at me and scream at me for not understanding his accent. The owner spoke to me as if I was incompetent and she 'd make angry faces at me during training then snatch away the s... View menu

Norfolk

Norfolk

Norfolk, a coastal Virginia city, offers fresh seafood like oysters and crab cakes, alongside Southern and American classics, reflecting its maritime culture and culinary diversity.

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Juice Freshly squeezed and revitalizing beverages made from the finest fruits, offering a burst of natural flavors. Perfectly refreshing, our juices provide a healthy and delicious way to quench your thirst. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

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