Wendy's - Menu

3700 Touhy Ave, 60076, Skokie, US, United States

🛍 Casual, Delivery Services, Crispy Chicken Blt, Pecan Chicken Salad

3.6 💬 6248 Reviews
Wendy's

Phone: +18476731991

Address: 3700 Touhy Ave, 60076, Skokie, US, United States

City: Skokie

Menu Dishes: 35

Reviews: 6248

Website: https://locations.wendys.com/united-states/il/skokie/3700-touhy-ave?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US

"I believe it's time to say goodbye to this area and close down all the Wendy’s on the North Coast. Each visit seems to be worse than the last. There’s no proper service, no management oversight, and the food quality is disappointing. If there's a regional manager overseeing these locations, they should seriously reconsider their role. It’s almost disturbing how every visit feels like a step down – like you get the impression that the staff can't be bothered to engage with customers properly. It's unsettling. I wouldn’t be surprised if the employees were actually rude behind the scenes. Every restaurant in this area shares the same unfortunate experience. The good news is I'm finally over it. As much as I enjoy their chili, it's not worth the circus that goes along with it."

Full menu - 35 options

All prices are estimates on menu.

Hamburgers

Burger

Entrées

Dessert

Salads

Wendy's Kids' Meal®

Fries & Sides

Sandwiches

Giga Burger

Salad

Sides & More

Fried Potatoes

Sides

Baconator Range

Fresh-Made Salads

Chicken

Wraps

Value Menu

Signature Burgers

Chicken Sandwiches & Nuggets

Meal Deals

Mariann Mariann

My food was fresh and hot first time there and I will be going back.

Address

Show Map

Reviews

RICHARD
RICHARD

My visit to Wendy's was enjoyable, and I appreciated the excellent customer service.


User
User

Have to shout out the staff here. Extra fast and always efficient. Andre up front is always kind and helpful. Food is always fresh and delicious. Keep up the great work!


Chicago
Chicago

Cynthia and Carmen are two fantastic ladies! They are always friendly and helpful. These two rare gems truly deserve a raise for their consistently outstanding customer service! Thank you, ladies! View menu


User
User

I was really disappointed with my experience at this restaurant. The cashier was extremely slow, and both he and the manager were unclear about the payment process. It felt more like a fast-food joint than a proper restaurant. I expected better service.


User
User

It was an absolute pleasure to go through the drive thru. I never in my life thought I would say something like that about a fast food restaurant. The staff here is extremely friendly and it caught me off guard. Cinthia, you're an huge asset to Wendy's and deserve some recognition. Thank you!


User
User

"I had an exceptional experience with the service. A friendly young man provided five-star customer service, and all the staff seemed genuinely engaged in their work. In today's world, it's easy for service to falter, but this team truly kept everything running smoothly. They deserve high praise!" View menu


Steven
Steven

This location isn't like what it used to be. The floor was sticky like at a movie theater. It was also a bit cold. This location used to have comfortable padded booths and chairs. They had two TV's in the corners, and there was a place to sit and charge up your phone or laptop on the east wall by the window. The food, though, is always tasty as usual.


Alex
Alex

What impressed me was that they replaced the frosty with a strawberry one and even included a complimentary cookie. They went out of their way to make things right, which many businesses wouldn’t bother to do. Because of their excellent service, I decided not to request a refund. However, the downside for me was the strawberry frosty, which I found to be one of the least enjoyable things I've tasted. It had a really unpleasant aftertaste. Wendy's corporate team, I hope you'll consider bringing back vanilla as a second option or work on improving the taste of the strawberry frosty soon!


User
User

I believe it's time to say goodbye to this area and close down all the Wendy’s on the North Coast. Each visit seems to be worse than the last. There’s no proper service, no management oversight, and the food quality is disappointing. If there's a regional manager overseeing these locations, they should seriously reconsider their role. It’s almost disturbing how every visit feels like a step down – like you get the impression that the staff can't be bothered to engage with customers properly. It's unsettling. I wouldn’t be surprised if the employees were actually rude behind the scenes. Every restaurant in this area shares the same unfortunate experience. The good news is I'm finally over it.... View menu

Categories

  • Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing.
  • Delivery Services Enjoy our delicious dishes delivered straight to your doorstep! Fast, convenient, and packed with the flavors you love. Order now and savor your meal in the comfort of your home or office. View menu
  • Crispy Chicken Blt
  • Pecan Chicken Salad

Amenities

  • Television
  • Accepts Credit Cards
  • menu
  • Wheelchair Accessible
  • menu

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"My wife and I wanted a nice laid-back place to sit outside and enjoy a fun dinner. We ended up being very disappointed by the service. Our server took about 10-15 minutes to get to the table (which feels like an eternity when you are waiting to order beverages). They took our drink order and quickly returned with a cocktail and waters but the beer we ordered was delayed by a few minutes. Not a big deal, but then the night went south. We didn't see our server again for a very long time. We started to feel like our appetizer was a little delayed when food runners showed up with our entrees. No app in sight. We let them know and eventually the server brought our app. But we were halfway into the meal by that point. The food tasted fine. Nothing extraordinary but not bad. The nachos, I admit, were delicious. The mac and cheese we ordered was described to have bread crumbs but was missing that. Fortunately the server had it taken care of pretty quickly. We were never asked about having our drinks refilled. And after eating, we waited a long time for our check. It just seemed to take forever for everything. None of the problems by themselves would have been a big deal, but together it added up to a somewhat unpleasant experience. The server was nice and apologetic. They also comped us the appetizer which was nice. May have been an off night or maybe a new server, but I can't say I would recommend going on a Saturday night. Also, we did enjoy the outdoor seating area. It was a little tight, but the ambiance was nice."