"I have visited this Bojangles around 6-8 times in the last year and a half, so my review is based on my cumulative experience. I find the food inconsistent. There are times where everything is fresh and delicious. Other times the biscuit has been dry and the chicken really tough. Sometimes the fries are seasoned, but other times they are not, and I?m not sure why it changes. The service has always been on the poor side. I tried asking questions about how to order certain items in a combo or if they needed to be separate, but they couldn?t help. Those taking the order are normally short with you. The last cashier simply said, ?Drink,? rather than asking what I would like to drink, and she sounded extremely irritated. I considered three stars based on my overall experiences over the last 18 months, but the quality of the food has declined in the past several months. Unfortunately, I don?t think I?ll be going much, if at all, any longer since it seems to be getting worse continually."