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Chopps American And Grill

Chopps American And Grill

1 Mall Rd, Burlington, United States Of America

Wine • Steak • American • Cocktail


"Hello, I’ll start by saying this, we were seated promptly we had bread and water promptly. That’s the good. We had to ask three different servers for butter and plates. We did not have the typical dinner memo or the New Years menu, instead we had the lunch menus on our table. We asked for a dinner menu and received the New Years menu. Why weren’t we offer the typical dinner menu? We proceeded to order two appetizers which we only received one. Server never wrote other appetizer down. We were given three meatballs due to the long wait for the entree’s. As were about to enjoy them, the waiter quickly removed them off the table and said they weren’t for us and removed them. We ordered from the New Years menu as we were not even asked if we wanted the typical dinner menu. Entree’s were mediocre at best, I never ordered onion straws but they came with our entree’s The manger never walked around to ask how everything was. The server then proceeded to tell us his life story for the remainder of our night. Waiter asked if we were ready for dessert when we hadn’t ate half our dinner. We decided not to order dessert. The waiter then took it on his own to bring us two small chocolate balls with cinnamon coating and to top it off, the waiter brought us a to go container of peanut butter. This was by far the worst New Years dinner we have ever had. I personally do not think this restaurant was ready for this type of evening. All the wait staff seems to be running around and not getting any properly done. Obviously we will not return. I just hope no one else ever has to endure this type of experience at this restaurant.."