Creamy Caesar salad with crisp romaine, Parmesan, croutons, and a savory Caesar dressing.
Mexican • Western • American • Fast Food
"Overall, the experience was decent. The food was good, and I have no complaints in that regard. However, the service was quite slow, and the staff seemed to pay little attention to us, though it didn't detract too much from our meal. The biggest issue was that we were seated near a window at sunset, and it took an eternity for someone to come and close the shades, which left us feeling blinded and uncomfortable. Our server completely ignored us during this situation, which was quite frustrating. When I say ignored, I really mean it—despite flagging them down and making eye contact, they just turned away and didn't assist us. Thankfully, another server eventually took care of the issue."
Pizza • Grill • Mexican • Western
"My daughter and I came to Valentine? Day we thought would be a nice lunch for us. We waited about 30 minutes for a table that wasn't a problem. We were called at the table, so we were excited. After we were sitting, we were COMPLETELY FORGODEN! We finally got someone's attention and sent them out (I guess she was manager) She was nice and sorry. She offered us free chips and salsa and took our order. The chips and salsa were released after about 30 minutes and the $5 drink I ordered. We're still waiting for our food, probably another 40-45 minutes. Get someone else's attention and they'll send someone out. Her name was Destiny and I wonder if we could just have our ticket because I had a commitment to get it. She returned with the ticket for almost $70! We never got our food. Only free chips and salsa and my $5 drink. We were not evil or rude, but this is the first time I ever had a bad experience in this place. I'm sure they were short staff and I understand, and it was really not that busy at that time. JUSTIFICATION"
Casual • Tex-mex • Chicken Crispers • Molten Chocolate Cake
"I had an absolutely wonderful experience at Chili's in Grand Junction, Colorado! From the moment I approached the host, the service was incredibly warm and welcoming for me and everyone around. The bartender, Andrew, was outstanding—quick, friendly, and knowledgeable about the menu. He truly hit all the marks you’d want in a bartender. I was also impressed by the server in the adjacent section; he engaged with his guests and trained his team beautifully. The managing partner, whose name I unfortunately didn’t catch, was a delight to speak with. As a woman in the industry, it was refreshing to connect about the restaurant experience. If I could recruit any front-of-house team member and bring them to my restaurant in the Midwest, I definitely would. My lunch was exactly what I was hoping for in a chili experience—delicious food, a great atmosphere, and wonderful people. Kudos to Team Grand Junction for a fantastic job!"
Mexican • Western • American • North American
"I want to extend my gratitude to Manager Will for his outstanding effort in resolving a billing error during my dinner. The electronic payment system was accidentally linked to several tables, resulting in me being charged double for another table's bill. Nevertheless, this particular Chili's location truly impressed me, thanks to Manager Will's swift reaction to the issue, demonstrating their exceptional customer service. It's clear that this establishment genuinely values its customers. Moreover, for fans of Sunday football, this restaurant is an ideal spot to catch the game with friends, family, or even solo. With delicious food, reasonable prices, attentive service, and a dedicated manager and staff who prioritize customer satisfaction, it's tough to find a better dining experience. Thank you, Will!"
Grill • Mexican • American • North American
"I ordered the bottomless soup and salad, but was told I wasn't allowed to switch between the different soups. I didn't understand why I had to stick with just one option. I chose the chili, but it tasted terrible. When I asked if I could exchange it for something else, they said I couldn't, even with the manager's approval. Unfortunately, I also feel I can't leave a tip for this experience. Thank you for the opportunity, but it was disappointing."
Burgers • Tex-mex • Mexican • American
"Let's start it was New Year's Eve and of course it is well expected to be packed this day, but we really set ourselves fast and many of the servers were with their tables, but we ordered and appetizer, and then our meal probably about 10-15 minutes later, so we have time to eat from appetizer. We'll never be delighted, but we have food in the amount of time that we waited for our appetizer so I wasn't worried to get it, and honestly our waitress Kaylee was a good waitress and made sure that we got it and the manager Shelby came out and was very professional and super friendly and she had bad service to table 3 before us What was super brilliant! But she has composed our meal for the appetizers, as we will have 15% for the terrible / not so terrible night! So if you see this Shelby, I really appreciate everything you did for us this night and I hope you have a wonderful new year!"
Pizza • Mexican • American • North American
"I have been to this location twice now, and I have not been disappointed even a little bit! The restaurant was clean, despite being busy both times, and I was thankful they had a table available for me both times with no wait. The staff, from the door to the table, they were welcoming, friendly and attentive. My appetizer came quickly, and my main food came out a good time after I got my appetizer. My drink rarely ran dry, and they stopped by several times to make sure I was taken care of, and didn't need anything. Even the manager came by at least once each visit to ask. I definitely recommend this restaurant, and not only am I likely to return, I very well may go back tonight!"
Food • Casual • Tex-mex • Burgers
"Most of the recent changes at this restaurant have been average, but this particular visit was quite enjoyable. I must admit, I preferred the chips and salsa here more than at Mexicali Grill. The salsa had a thicker consistency and better flavor, while the chips were more flavorful. I was skeptical about the Zilantro movement at first, but I ended up enjoying the chicken quesadilla dip. My fajitas were cooked perfectly, although they could have used more toppings. My friend's chicken dish was also delicious. The service was exceptional and they have a full bar. It's worth noting that this restaurant now offers a virtual restaurant called Just Wings, where orders can only be placed online. I haven't tried it yet, but I plan to and will provide a review soon. Overall, a fantastic experience and much better than the 99 in Easton! I will definitely be back to try more dishes."
Casual • Chicken • Mexican • And Grill
"I placed an online order for delivery through DoorDash. Unfortunately, the utensils I requested for my soup and salad were missing from the bag. The salsa and soups were all spilled and leaking from their containers. The delivery driver left the food at the door and quickly departed. I called the restaurant and Tyler offered to remake the items if I could pick them up, but we are on vacation and have already returned our rental car."
Casual • Mexican • Tex-mex • American
"Context: 4th of July, Monday, 2022 at 3pmFirst, we had to sit in a specific booth just to be served happy hour specials. We were moved 3 times before seated.Second, the drinks came out at least 20 mins after we ordered. How hard is it to make a margarita? The second round of them had a fly in one of the drinks. You can very obviously tell the ice machine is dirty.Third, the food was just as expected, below quality and a waste of money. Even a simple a burger was not worth spending 10 on because your hands get covered in the butter they try to mask their low quality buns in. It’s okay, I got a to go box.Fourth instead of comping our margarita with the fly, she asked if I would go ahead a pay before I was done eating so she could go on lunch.Lastly, no one greeted us as we came in, nor did they wish me a happy 4th or good day as we left.Context is necessary because they are probably low staff, and understandingly. It’s chili’s.P.S. One of the hostess’ hit my girlfriend in the head with a menu “by accident” after listening to us make wholesome jokes about the bad service. Understanding if you’re petty, but show some professionalism chili’s.I highly recommend this chili’s if you’re looking for some regret in your life. Obtuse Objections"
Tex-mex • Mexican • American • Fast Food
"We have loved Chilli's for years but the food is not as good as it used to be. Classic nachos have changed, runny and undercooked. French fries were soggy and had an odd texture, as if they had been thawed and refrozen and then cooked. Finally I ordered a bacon cheeseburger with a slice of onion. It's a normal Midwest thing. Instead burger came back with overcooked bacon, and the burger was hard to chew. How does that happen? Service was great but food was poor and lacked that Chilli's traditionally zesty and well prepared flavor. It was our 49th wedding anniversary and we picked a bad venue."
"We dined in family table of 5. The wait for seating and ordering wasn't long but once we received our food we had to chase after our waitress regarding any issues, refills, and even the check. We had issues with 3 of the 5 plates we ordered which included cold food, undercooked meat, stale croutons, and some of the vegetables placed in the salads should have probably been thrown away. Had our waitress taken the time to check in on us we could have informed her and given her the chance to fix it. We literally were placed in a corner given our food and drinks and pretty much forgotten about. Our family have been coming to Chili's for many years since it opened in Rock Hill and never experienced such sad service. On top of it all as we were trying to get someone's attention, just so we could get our check, there was a lady scolding 2 younger ladies at the hostess station directly in front of the entrance and within earshot of diners. With this kind of low end service you'll definately continue to lose business. We will not be back."
Casual • Tex-mex • American • Queso Fresco
"Had one of the best experiences that I've ever had at a restaurant. I came here right after walking out of The Ram for bad service. The server, I wish I could remember his name, took our drink and appetizer order immediately which came out very quickly. I ordered the brisket burger recommended by the server which was amazing! The chicken and waffles w@ere delicious and cooked perfectly as well. When we asked for a few sides of ranch, the server brought us a 4 oz. Cup with spoon instead of 4 smaller ones and was much appreciated. The party that was leaving in front of us were also talking about how great the service and delicious the food was."
Mexican • Western • Burgers • American
"The waitress was skilled but quite rude by the end of our meal. My friend, who is from Russia and not accustomed to tipping, left a gratuity, but it seemed she thought it wasn't sufficient. She made a comment in front of everyone, suggesting he could have tipped better, which I found to be very inappropriate and disrespectful. Even though we spent a significant amount of money at this restaurant and had brought several guests, we have decided not to return. Instead, we will be choosing Outback or Red Lobster, where the service may be more aligned with what we expect. It seems that if the waitress is aiming for bigger tips, she might want to reconsider her attitude and find a way to be happier, rather than tossing plates around in the kitchen. Our customers deserve a far better experience elsewhere."
Grill • Mexican • Chicken • And Grill
"Cheese on the fries was pretty much burned. The ribs were absolutely dry,(didn't order the dry rub either). The chicken was dry and pretty much burned. Chilli's has definitely changed over the years. Won't be going back to this or probably any of location for the foreseeable future."
Grill • Lunch • Mexican • Western
"I visited this restaurant for a late dinner at 8:45 PM with my brother. We were seated immediately, and I found the service to be very friendly. The restaurant was clean and not too busy for the time of night. When our orders arrived, one was correct, but the other was missing several important components, despite being a standard menu item with no modifications. It was a “pick 3” option, and only one of the three items made it to our order. However, our server quickly addressed the issue and had the missing items sent out shortly. The food itself was fantastic, and while mistakes can happen, they were handled smoothly. I would definitely return!"
"In the midst of a pandemic, I pulled into the parking lot, noticing it wasn't too crowded but mentally preparing myself for a wait due to the typical understaffing. To my surprise, Lisa greeted me with a warm smile as soon as I walked through the door. Looking around, I saw she was the only server handling the entire restaurant—a feat that would have been unheard of in pre-pandemic times. I was seated promptly, and she took my drink order efficiently. Every guest seemed satisfied, fully aware of the immense pressure Lisa was under while managing her responsibilities, especially during such a challenging time. When I asked for a margarita, she expertly made her way behind the bar. Even from across the restaurant, when another table requested extra ranch, there was Lisa, quick to assist and making sure everyone was taken care of as swiftly as possible. I had a fantastic experience and came away with a newfound respect for servers. Lisa truly shines! I wish her all the best and believe she deserves all the accolades—100% Server of the Year!"
Cafés • Mexican • American • Steakhouse
"I seriously doubt I’ll be returning to this Chili's or any other locations, but that doesn’t mean others shouldn't give it a try. Everyone has their own tastes, and mine simply don’t align with their recipes. I ordered what was labeled as their local favorite, but I was served a rare beef steak that was practically raw and still bleeding on the hot plate. It made me feel so nauseated that I couldn't even take any pictures. However, other dishes were really good, and our server did her best to make things right. The lava cake was absolutely DELICIOUS and one of the best I’ve ever had. I would definitely recommend this restaurant to anyone who enjoys steaks cooked rare or medium-rare."
Steak • Tex-mex • Mexican • American
"we have decided to try the chili’s once again after the last time was terrible! this time we didn't like to wait again, without a host, to welcome us and wait a bit b4 we sat, then we had to wait again until finally our waitress appeared. then waited a little more just to order our drinks and it wasn't even packed. another waitress came to help and was very nice and sweet. except that the food didn't last long and it was very delicious! just reason why I gave it 3 stars. (I would say that the responsible or chili manager plz keep them in the eye when their customers come and not they wait at the doorstep when a lot of their workers just pass and not say something) that was the reason why we never wait again because of this and because of the unprofessional waiter. beautiful that we have a better waitress this time!"
Food • Burgers • American • Sandwiches
"Chili's Grill Bar on Northshore Blvd. in Slidell, LA is a great place to eat. There were many choices on our lunch menu and the prices were very reasonable. Our two selections were the Swiss Mushroom Burger and the Nachos meal. Our waitress was very friendly, knowledgeable and attentive for our whole time there.All in all we were thoroughly impressed with the restaurant and think you should go and have a pleasant meal at Chili's Grill Bar as well."