Phone: +17277991181
Address: 20967 US Highway 19 North, Clearwater, 33765, United States Of America
City: Clearwater
Menu Dishes: 15
Reviews: 42
Website: http://www.bestwesternflorida.com/hotels/best-western-clearwater-grand-hotel-and-suites/index.html
"This is a long list of disappointments. Read on if you wish. I 'll preface by saying my partner and I are well travelled. Italy, several Caribbean countries, all over the States. Some places were better than others, but I never felt the need to write a review like this. After we checked in and got our luggage, at the door to the room was a toilet plunger. Disgusting, but I guess mistakes happen. Inside the room: the ceiling light fixture didn 't work. The maintenance man came promptly and explained why he would not be able to fix this electrical problem. He was very apologetic. Next the light fixture over the sink didn 't work. He came back and replaced the fixture and bulb. Also, the room safe was open in the locked position and couldn 't be used. The drain in the shower didn 't work properly. You 're standing in soapy water over your ankles and when all you want to do is dry off, you had to stand in this water until it drained a couple of minutes later. The manager assigned us this when we booked over a month in advance. It seems he didn 't know or didn 't care how badly this room had fallen into disrepair. He didn 't bother checking. Clarion had my money and that was that. We decided to go elsewhere, got the last available room at LaQuinta, and they will get their own review, when I get home, the complete opposite experience. Hotels were in short supply, as Blue Jay and Philly fans were filling them up. Here 's the kicker: when I checked out that first morning I told the day receptionist that I understood there would be a one day early checkout penalty and the rest could be refunded to my card. She looked at her computer and informed me that I received the rate for pre pay, no cancellation, so you 're not getting any money back ....her exact words this morning. Anyway, if she 's going to throw around contractual obligations, Clarion was to provide a room that wasn 't a shambles, right? I walked away from my 4 night payment and paid all over again at LaQuinta. To call this room shabby would be too high a compliment. I give this hotel a 1 star rating, which it earned because the maintenance man and cleaning lady were polite, and not to blame for the sad condition. My partner took pictures and will post them with her review in a week or so when we are home. Two week vacation, one horrible night and some money down the drain. Avoid this hotel."
All prices are estimates on menu.
Clearwater, FL offers beautiful beaches and a laid-back vibe, with fresh seafood being a typical dish, especially grouper sandwiches, enjoyed by locals and tourists alike.