"I 'll start by acknowledging that it was a busy Saturday morning during our visit, so I understand what comes with that. However, there are things that can still be controlled during busy times, and I believe this is where Back Alley was lacking. Firstly, we my girlfriend and I were seated and greeted and received the drinks we asked for. My coffee was good. About five to ten minutes later a large group of six to seven people were seated at a table next to us. For whatever reason, their order was taken before us, as we were still sipping our drinks. Our order was taken shortly after that and we proceeded to wait for almost 40 minutes for our meals to arrive. During that same time, another table of 1, received his food before us in addition to the large group. This was very frustrating, but still, I understand that servers make mistakes, especially during busy times. Our food finally arrives and there was no acknowledgement of our long wait time...I ordered the hungry man breakfast burrito which includes 3 meats. I was very disappointed to find that 90% of the burrito was scrambled eggs and there was VERY LITTLE meat. The potatoes on the side were good....crispy exterior with a soft inside and seasoned well. Overall, it was a very subpar experience. On a positive note, the servers were polite and the environment was nice. Back Alley can improve by 1. taking food orders in the correct order that guests are seated 2. Acknowledge wait times if they 're long thanks for waiting and being patient, we 're pretty busy this morning. 3. Put more of what is described on your menu into the actual food. These are all things that can be controlled, even during busy times, which can turn a subpar experience into a good one. I hope Back Alley improves, as I like to support local businesses and I hope they succeed. But as for now, I 'll go elsewhere for breakfast. EDIT AFTER OWNER RESPONSE: allowing you the opportunity to remake the food might be reasonable on a slow day, but after already waiting 40 minutes being very hungry at the time and having to wait AGAIN, no thanks!"