Chili's Grill - Menu

1240 E Main St, Carbondale, USA, 62901, United States

🛍 Soup, Pasta, Mexican, American

3.8 💬 7058 Reviews
Chili's Grill

Phone: +16185298083

Address: 1240 E Main St, Carbondale, USA, 62901, United States

City: Carbondale

Menu Dishes: 35

Reviews: 7058

Website: https://chilis.com

"As a service worker myself, I understand that being short-staffed can sometimes lead to delays, which is why I am usually patient in these situations. However, my experience at this restaurant tonight was just unacceptable. I placed an online order and waited longer than the estimated time for it to be ready. When I went to the To-Go spot and waited with my number, I ended up waiting an additional 20 minutes. I noticed other customers getting their orders promptly, so I decided to call the restaurant. They told me my order was ready and would be brought out immediately, but after waiting another ten minutes with no sign of my order, I saw other customers going in to get their orders themselves. Despite making eye contact with several servers, no one acknowledged me or helped me. Feeling frustrated, I waited inside for five more minutes, with no one attending to me. Eventually, I had to go behind the counter to retrieve my order, which had already been paid for. The staff then informed me that I was supposed to wait in my car, even though it had been thirty minutes of waiting. I was extremely disappointed with the lack of service and organization at this restaurant and will not be returning."

Full menu - 35 options

All prices are estimates on menu.

Big Mouth Burgers®

Chicken

Salads

Ribs & Steaks

Main Courses

Salad

Starters

Egg Dishes

Sandwiches

Pizza

Fried Potatoes

Appetizer

Burger

Steaks

Apps To Share

Entrées

Side Orders

Seafood

American Food

Nachos

Triple Dipper™

American Diner

Fajitas

Salads, Soups & Chili

Jeanne Jeanne

We eventually got our food.It wasnt the right food.

Address

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Reviews

Vicki
Vicki

We had a wonderful long lunch, we ate each other's food. It was delicious.


Lisa
Lisa

The food is fantastic. You definitely need to try the southwestern egg rolls.


John
John

They dont feed drivers. I wont be bringing a bus full of customers to a Chilis again. Staff was nice. View menu


Zella
Zella

I went to this restaurant on a Monday at 7:30 a.m. and was told they wanted to close early. I would recommend avoiding this place!


Karie
Karie

My food was cold. Steak wasn't cooked right. Waitress was good tho. Manager said he would take my food off (we got 2 for 20) we was charged 17.00 for...


Zechariah
Zechariah

The food and service were great but we had to wait 45 minutes for lunch to be seated and the place wasn't half full because they didn't have enough help View menu


Jeannie
Jeannie

This is a fantastic restaurant with delicious food! The manager, Bernie Page, puts in a lot of effort to make sure that everyone has a great dining experience.


Ansel
Ansel

The food and service at the restaurant were excellent. However, when my mother fell on the elevated platform, not a single worker came to help, check on her, or even acknowledge her. It was two men from other parties who ended up assisting us, despite my mother having broken her hip. We were disappointed by the lack of response or assistance from Chili's during the incident.


โยธิต
โยธิต

As a service worker myself, I understand that being short-staffed can sometimes lead to delays, which is why I am usually patient in these situations. However, my experience at this restaurant tonight was just unacceptable. I placed an online order and waited longer than the estimated time for it to be ready. When I went to the To-Go spot and waited with my number, I ended up waiting an additional 20 minutes. I noticed other customers getting their orders promptly, so I decided to call the restaurant. They told me my order was ready and would be brought out immediately, but after waiting another ten minutes with no sign of my order, I saw other customers going in to get their orders themselv... View menu

Carbondale

Carbondale

Carbondale is known for its college town vibe, vibrant arts scene, and Southern Illinois University. Enjoy BBQ, local craft beer, and hearty Midwest dishes like fried chicken and catfish.

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Takeaway

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