Phone: +19197711700
Address: 115 Carillon Drive, Garner, United States Of America, 27529
City: Garner
Menu Dishes: 35
Reviews: 9719
Website: http://chilis.com
"I frequently visit Chili's, and my experiences have generally been decent. However, it seems that the quality at this particular location has taken a turn for the worse lately. Each time I go in to pick up my food, there’s been a musty or dirty smell in the air. My last few orders have either been delayed or poorly executed. The meal I received tonight looked like it was made with little care— the rice was hard and stale, the lettuce was brown, and the beans were dry. It felt as if they simply scooped up the leftovers from the bottom of the pot. When I called to request a refund, I was put on hold repeatedly. I called back multiple times, only to find myself on hold again each time. I was told that the manager, Dreka, was on the other line and unable to take my call, a wait that stretched on for over 45 minutes. On my fourth attempt, I was informed that the manager was busy cooking in the back and couldn’t come to the phone. Overall, this has been the worst service I've experienced at any Chili's location."
All prices are estimates on menu.