Phone: +15123354436
Address: 13201 N FM 620, 78729, Austin, US, 78717, United States
City: Austin
Menu Dishes: 35
Reviews: 2323
"So, the food is a quick tv dover style meal. You get what you pay for, but customer service is in the negatives. I literally am filing a lawsuit due to one of the workers slamming my head in the door as I bent down to hear her. She didn't even apologize. Tried to give the place an honest chance to remain a customer and Damien, (scroll down and another reviewer also had a terrible experience with this guy who is apparently violent and threatening), the cashier at that time, cursed at me for complimenting a crew member who happened to be his daughter, (somehow, I'm supposed to know or care), my wife standing next to me, he then curses at her. Then the manager, so she says, is Shay who was also ridiculous and disregards the entire issue and hangs up the phone on me. (This also has happened to another reviewer. Workers are are not trained and seem frustrated with being at work with zero accountability, even the alleged owner I spoke to did nothing about the first issue and gave no resulting, reassurances, or support. Each issue was recorded and documented. It's ridiculous... They won't do anything about their customer's experience or satisfaction. So, I'm taking this through the proper legal channels and see to it that this is settled correctly. I have sought a peaceful resolution in hopes that one could be achieved to bring me peace and closure in this most unsettling of circumstances. Management and the owner herself have failed entirely. I threw my entire meal away. I couldn't eat it after all of this. Utterly disgusted, repulsed, and hurt by all of this. I'll update this..."
Full menu - 35 options
All prices are estimates on menu.
Pasta
Penne
Creamy penne pasta tossed with rich tomato sauce and a sprinkle of fresh basil, served with grated parmesan.
Fettuccine
Fettuccine served in a creamy Alfredo sauce with rich Parmesan and a hint of garlic, topped with fresh herbs.
Pasta Alfredo
Creamy fettuccine pasta tossed in a rich Alfredo sauce, often served with Parmesan cheese and a sprinkle of parsley.
Fettuccine Alfredo
Creamy Alfredo sauce with Parmesan cheese and butter served over tender fettuccine noodles.
Dessert
Turtle Cheesecake
Rich, creamy cheesecake topped with caramel, chocolate sauce, and crunchy pecans.
Pizza
Cheese Pizza
Classic cheese pizza featuring a rich tomato sauce, gooey mozzarella, and fresh basil on a crisp, golden crust.
Pepperoni Pizza
Classic pepperoni pizza with zesty tomato sauce and a generous layer of melted mozzarella cheese on a crisp crust.
Flatbread Piadas
Family Meals
Fresh Chopped Salads
Sandwiches
Chicken Pesto
Grilled chicken breast topped with a rich pesto sauce, served with fresh tomatoes and basil on a toasted ciabatta roll.
Penne
Healthy Specialties
Tuscan Chicken
Grilled chicken breast served with a rich and creamy tomato basil sauce, topped with Parmesan and fresh herbs.
Salads
Entrées
Appetizers
Starters
Oven-Baked Submarinos
Pick Your Pasta
Ny Italian Entrees
Children's Menu
Jasper
Food tasted good (not great). Really good portions for the value. Perfect for a quick dinner The breadsticks are delicious
Address
Reviews
Harvey
This was my first time here and it was pretty good. The service was faster than waiting at Whataburger. The hot breadsticks were a highlight of the meal!
Kadin
I drove from pflugerville to eat here. the personal is attentive and friendly. the portions of my opinion are great and the broth was hot and fresh. I brought food home. I am definitiw back.
Georgianna
After a 15 minute wait The manager shey did not give me all my food. When I complained she said it was my fault. She also did not wear a mask .Will not be back again. The man that used to work the window was polite View menu
Harvey
This Fazolis is a favorite place of mine to eat and proof of what an establishment with good management is capable of. My food here has NEVER been disappointing and the customer service is always first class. Even though its semi fast food if they served wine I wouldn't be ashamed to call it a low budget authentic Italian restaurant.
Kadin
It was delicious I ordered the chicken penne with broccoli ordered extra sauce, ? next time I'll order extra broccoli to, other then just a couple of pieces of broccoli it was f_ _ _ g delicious. Servings we're plenty I couldn't finish it. I had to bring left overs home. The bread was so soft also and delicious. Not to busy for a Friday night.
Celestine
I recently witnessed an employee at this restaurant handling food without washing their hands. I recorded the incident and brought it to the attention of the manager, who refused to provide their name and company number. This lack of hygiene is concerning, especially during the COVID-19 pandemic. I would not recommend eating here, as it appears that proper sanitation practices are not being followed. View menu
Kayli
Food is great. We were there for the first time and got $7 for two items. Can you imagine that price in 2022? This is what market competition gives you.Beyond food, I can see the management has some problems. The interior wasn’t very clean and some of the staffs did not have good communication skills. Regardless, I give it 5-stars because its food was really really cheap yet tasty. I hope you improve the overall quality of customer service.
Carlie
I believe that it's important to share positive experiences, not just complaints. This was my first time dining at this restaurant and I generally enjoy good food. It was a pleasant surprise to find that everything, from cleanliness to the food itself, was to my liking. I especially appreciated the friendly service provided by Joe. He went above and beyond his duties by guiding me through the menu and suggesting dishes that suited my taste. For these reasons, I give this place a five-star rating.
Stevie
So, the food is a quick tv dover style meal. You get what you pay for, but customer service is in the negatives. I literally am filing a lawsuit due to one of the workers slamming my head in the door as I bent down to hear her. She didn't even apologize. Tried to give the place an honest chance to remain a customer and Damien, (scroll down and another reviewer also had a terrible experience with this guy who is apparently violent and threatening), the cashier at that time, cursed at me for complimenting a crew member who happened to be his daughter, (somehow, I'm supposed to know or care), my wife standing next to me, he then curses at her. Then the manager, so she says, is Shay who was also... View menu
Austin
Austin is a vibrant city known for live music, tech innovation, and a diverse food scene including Tex-Mex, BBQ, and breakfast tacos, reflecting its cultural blend and creativity.
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
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Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
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Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
Amenities
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Television
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Accepts Credit Cards
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