Friendly's - Menu

841 Dalton Ave, 01201, Pittsfield, US, United States

🛍 Burgers, American, Ice Cream, Breakfast

3.7 💬 14388 Reviews
Friendly's

Phone: +14134430282

Address: 841 Dalton Ave, 01201, Pittsfield, US, United States

City: Pittsfield

Menu Dishes: 35

Reviews: 14388

Website: https://locations.friendlysrestaurants.com/ll/US/MA/Pittsfield/841-Dalton-Avenue

"We went up to the window to get ice and noticed there were plenty of employees in the kitchen, but they were extremely slow, even to acknowledge our presence. Two employees made eye contact with me, said nothing, and continued with their tasks. When we were finally served, the ice wasn't very cold at all. I understand that they might be busy, but if someone is looking at them, they could at least acknowledge their presence and say hello or welcome. It would be nice if they informed customers that they would be with them shortly. This lack of customer service seems to reflect the overall attitude of the restaurant. The prices are high for mediocre ice, combined with poor service. It’s a disappointing combination! I won’t be returning. It's worth mentioning that this is the second time I’ve had a bad customer service experience at different locations of this chain. I’m not one to complain excessively; I simply ordered my ice, observed the situation, and noted the overall lackluster experience."

Full menu - 35 options

All prices are estimates on menu.

Burger

Salads

Sandwiches

Supermelt® & Sandwiches

Wraps

Supermelts And Sandwiches

Inside Out Rolls - Sushi

Side Dishes

Fries And More

Starters, Soups And Salads

Boneless Wings

Hamburgers

Appetizers

Lobstah Shack Seafood Specialities

Starters

Fried Seafood

Kid&Apos;S Menu

Specialties

Dessert Menu - Sundaes &Amp;Amp; Waffles Sundaes

Dessert

Ice Cream*

Ice Cream Sundaes & Frozen Beverages

Darryl Darryl

Used to be able to take the family there to eat at a reasonable price, not do anymore.

Address

Show Map

Reviews

Carla
Carla

Excellent dining experience! Our waiter, Drew, was very attentive. Food was delicious!


Iva
Iva

Delicious food and the staff are always so nice. The ice cream is the best on a hot sunny day.


Erin
Erin

The restaurant was clean and welcoming, just as it should be. The food was as delicious as I remember. My server, Michelle, was fantastic and very attentive. View menu


Amara
Amara

The best salads. Update: I just came back to the USA and visited Friendly's. Salate. Always. The apple and blue cheese salad with blue cheese dress. Just so good.


Ane
Ane

Went with my sister and nephew, and we had Krystal as our waitress, who was very kind and charismatic. We thoroughly enjoyed our appetizers and ice cream. Would definitely recommend to others. I've been here with my neice several times and we've had Krystal then too, who's our favorite waitress. She's good with kids.


Keaton
Keaton

We waited forever just for our drinks nevermind our food then ice cream. Our waitress Michelle was complaining that she had 4 tables and how under staffed the place was to anyone who would listen. The food was good when we finally got it, but just wish I had been seated with a different waitress, all the other tables seemed to get their food and drinks in a reasonable timely manner. View menu


Betsi
Betsi

The only downside this time was when one of the managers suggested that we should have called ahead since there were six of us. Honestly, how many families running errands on a day when the kids are out of school would think to call ahead for a reservation at Friendly's—or any restaurant, for that matter? Additionally, I had an unpleasant experience with the same manager in the bathroom. Instead of switching places with me, a resident in a wheelchair, she reached over to grab paper towels while the resident's wet hands were dripping. She then handed the towels to her and said, "There you go. Now you can get to the sink."


Lenore
Lenore

We typically enjoy dining at Friendly's, but today we decided to take our grandkids out for ice cream sundaes, which they were really looking forward to. We all ordered large sundaes, and to my surprise, there was barely any ice cream in them. My granddaughter's sundae was filled with a lot of hot fudge sauce and whipped cream, but just a small amount of ice cream. It was very disappointing, to say the least. Our server was very pleasant, but the sundaes were definitely not worth the price we paid—essentially just a bowl of sauce and cream! Next time, we’d be better off making our own sundaes at home. It's just not worth it at Friendly's.


Iva
Iva

We went up to the window to get ice and noticed there were plenty of employees in the kitchen, but they were extremely slow, even to acknowledge our presence. Two employees made eye contact with me, said nothing, and continued with their tasks. When we were finally served, the ice wasn't very cold at all. I understand that they might be busy, but if someone is looking at them, they could at least acknowledge their presence and say hello or welcome. It would be nice if they informed customers that they would be with them shortly. This lack of customer service seems to reflect the overall attitude of the restaurant. The prices are high for mediocre ice, combined with poor service. It’s a disap... View menu

Pittsfield

Pittsfield

Pittsfield, located in the Berkshires of Massachusetts, offers a vibrant arts scene and outdoor activities, with local dining featuring classic American dishes and farm-to-table options.

Categories

  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!

Amenities

  • Television
  • Accepts Credit Cards
  • menu

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