Phone: +18084921392
Address: 4450 PkwySte 510, 96707, Kapolei, United States
City: Kapolei
Menu Dishes: 35
Reviews: 311
Website: https://www.gyu-kaku.com/kapolei
"I have been a regular customer to Gyu-Kaku in Kapolei. I have to say that this was the worst experience that we have ever had. The host was very professional. We arrived a littler earlier than our reservation so we knew we had to wait. We were fine with that. Once seated everything was going great. Then I found a piece of metal in my lava flow. Our server just disappeared and barely came around. We were only able to put in two meat orders (we were doing the AYCE premium 60). We didn’t get any refills for water or for our fountain drinks. Our grills was never changed. It was black and smoking but no one came to change it. The only reason we did the Premium 60 option was for the cheese wontons but we were only told after food started getting to the table that they were out of cheese wontons. We left after the second round of meats as we just lost our appetite."
All prices are estimates on menu.