The Ice Cream Shoppe

419 Main St, HIGHLAND FALLS I-10928-2016, United States, HIGHLAND FALLS

🛍 Pub, Coffee, Waffles, American

4.5 💬 758 Reviews

Phone: +18454462380

Address: 419 Main St, Highland Falls I-10928-2016, United States, HIGHLAND FALLS

City: HIGHLAND FALLS

Menu Dishes: 13

Reviews: 758

Website: https://riny.top/the-ice-cream-shoppe

"At 2:05PM on 9/30/24, there was a single employee in the shop, which is completely fine and to be expected in a small town. We were just passing through the area for a coffee and the small curly-haired girl sitting at the counter watching Netflix on her laptop did not greet us, dragged herself to her station as if she hated that people walked in, and had a horrible demeanor when we had questions. She didn’t look at us in the eye once and gave off the worst energy I’ve ever experienced in customer service. I’m a café employee myself and I could not imagine regarding any readily paying customer with such an attitude. My partner ordered a mocha, which was poorly made and he said the almond milk tasted spoiled. And when I returned from the restroom (that had no toilet paper), I refused to order my coffee from someone who couldn’t be bothered to at least say hello or hide the fact that they hate their job. I’m not one to write strongly worded reviews like this, but this experience was so awful, I’m actually taking the time to complain because what the hell was that? Negative stars if I could just based on service alone"

Full menu - 13 options

All prices are estimates on menu.

Dessert

Ice Cream*

Mexican-American Food

Desserts

Sweets & Desserts

Sherman Sherman

Cool lil spot in the mountain village. Give it a try.

Address

Show Map

Reviews

Scott
Scott

Can be a little on the expensive side.but good ice cream


DAWN
DAWN

Long lines long wait they run out of alot of stuff fast like banana splits and fudge


Kyle
Kyle

We stayed at the Bear Mountain Bridge and it was wonderful! Went down to the ice cream shop and it was great too! Owner was so nice to us View menu


Antonio
Antonio

Place is ok, no impressed just another local shop. Don’t look clean and it is very old. Ice cream taste better if I get some from Walmart.


Dnasia
Dnasia

Great flavors. Quick place to grab a nice snack. Cutee little shop. Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5


Richard
Richard

My wife and I stopped in for an evening dessert. The staff were very friendly and the ice cream was incredibly delicious. Highly recommended! View menu


H
H

Been going here for over 4 months and lately the ice cream serving size has been reduced greatly a single scoop is basically the same size as a double scoop and the size between customers is vastly different as well would not recommend this location I’m all about supporting local businesses but this place needs to get it’s standard back Service: Dine in


Apprise
Apprise

Upon ordering a chocolate soft serve cone, I was informed that the chocolate was “runny” so she would recommend a cup. I hesitantly accepted a cup and was given half of the small cup of runny chocolate ice cream. My friend then ordered the vanilla soft serve and was given half of the small cup of runny vanilla ice cream. The server was also making fresh waffle cones without gloves or washing her hands between ringing up customers, serving ice cream, and touching the cones. Furthermore, the air conditioning unit is placed above the door, dripping water on customers.


Jeena
Jeena

At 2:05PM on 9/30/24, there was a single employee in the shop, which is completely fine and to be expected in a small town. We were just passing through the area for a coffee and the small curly-haired girl sitting at the counter watching Netflix on her laptop did not greet us, dragged herself to her station as if she hated that people walked in, and had a horrible demeanor when we had questions. She didn’t look at us in the eye once and gave off the worst energy I’ve ever experienced in customer service. I’m a café employee myself and I could not imagine regarding any readily paying customer with such an attitude. My partner ordered a mocha, which was poorly made and he said the almond milk... View menu

Categories

  • Pub A cozy, lively setting offering classic pub fare and a wide range of drinks. Enjoy hearty dishes like fish and chips, burgers, or wings, paired perfectly with craft beers, cocktails, and local brews.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • Waffles Golden, fluffy waffles cooked to perfection; ideal for sweet or savory cravings. Enjoy them topped with fresh fruits, syrup, or your choice of accompaniments for a delicious and satisfying treat at any time of day.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Wifi
  • Takeout
  • menu
  • Sundaes
  • menu
  • Delivery

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