Phone: +18454462380
Address: 419 Main St, Highland Falls I-10928-2016, United States, HIGHLAND FALLS
City: HIGHLAND FALLS
Menu Dishes: 13
Reviews: 758
"At 2:05PM on 9/30/24, there was a single employee in the shop, which is completely fine and to be expected in a small town. We were just passing through the area for a coffee and the small curly-haired girl sitting at the counter watching Netflix on her laptop did not greet us, dragged herself to her station as if she hated that people walked in, and had a horrible demeanor when we had questions. She didn’t look at us in the eye once and gave off the worst energy I’ve ever experienced in customer service. I’m a café employee myself and I could not imagine regarding any readily paying customer with such an attitude. My partner ordered a mocha, which was poorly made and he said the almond milk tasted spoiled. And when I returned from the restroom (that had no toilet paper), I refused to order my coffee from someone who couldn’t be bothered to at least say hello or hide the fact that they hate their job. I’m not one to write strongly worded reviews like this, but this experience was so awful, I’m actually taking the time to complain because what the hell was that? Negative stars if I could just based on service alone"
All prices are estimates on menu.