"We 've ordered from this Garlic Crush location for some two years and always enjoyed the food. However, their quality in service and portions has steadily declined. Today 's experience will be our final one. I just picked up an order that included the kid 's kefta plate which according to their website comes: with hummus. Includes a small drink, pita bread, and your choice of rice, fries, or salad. We have ordered this item before and were satisfied customers. This is why we ordered it again, and the attached photo is why we are upset. No rice and dry meat. Mistakes happen, so I called to notify staff and see if I can swing back by to pick up rice. The staff member that answered was rude and dismissive. He said that an order of extra pita (why by the way, is a separate line item on our receipt) somehow...exempted us from getting the rice we paid for? I expressed confusion, even reading off the menu description, but he double downed that the extra pita requested would exempt the rice paid for (so two purchases would give one item). Then he told me to just order (and pay again) another side of rice or reorder the kefta plate. In other words, there was no solution. Mistakes happen, things get busy, whatever. But the restaurant was not busy this afternoon and the response I got was not okay. This location has become increasingly problematic with missing items and no basic foundation of customer service. Good luck if you get what you pay for."