Phone: +19158560736
Address: 12207 Montwood Dr, 79998, El Paso, United States
City: El Paso
Menu Dishes: 35
Reviews: 3720
Website: https://locations.jackinthebox.com/us/tx/el-paso/12207-montwood-dr
"If I could give a ZERO Rating I would!!!! Posting this review for my horrible experience on Thursday October 20th, 2022 at the Jack in the box location off montwood. For the shift working between 10-11am in the morning. I placed an order on the app forthis location using my reward points for a free sandwich. (KEEP IN MIND THESE ARE REWARD POINTS EARNED BY SPENDING MY OWNMONEY).. The workers refused to make my sandwich even after showing them multiple times on my phone that my order had indeedbeen placed for THIS location and it stated my food would be ready between 5-7 minutes and my points had been deducted from myaccount. The staff clamied they would not make it unless the order appeared on their screen. And they are not responsible forthings that occur in the app. After about 20 minutes the lead manager named Kevin agreed to FINALLY make me the sandwich. Helater changed his mind for no reason and decided to not make me anything and call the police instead. Can you believe that?Might I add I was polite and calm with the staff the ENTIRE TIME. I know what it's like to work fast food it isn't easy.. I wasrespectful and courteous the entire time I was in line. I was at the drive thru window for a total of 40 minutes!! That'sridiculous!!!! I showed multiple employees the Jack in the box app on my phone that indeed showed my order was actuallyProcessed!! So I ended up leaving with no food and being charged $6.00 on my app for reward points. I have the receipt thatManager Kevin gave me that shows he was indeed going to make it for me but he decided to tell me the receipt isn't actuallyvalid and he was only giving it to me as a joke so I could just leave already. WOW! He kept laughing at me and closing thewindow while I was talking to him. I have to say I regularly visit locations like dyer and Montana and never experience issueslike this. I hope this can be resolved because I honestly felt harassed and extremely ashamed of this establishment. It was nota"
Full menu - 35 options
All prices are estimates on menu.
Hamburgers
Jumbo Jack
Classic beef burger with lettuce, tomato, pickles, chopped onions, mayo, and ketchup on a sesame seed bun.
Sourdough Jack
Sourdough Jack: A classic cheeseburger with bacon, tomato, lettuce, and mayo on toasted sourdough bread.
Jumbo Jack Cheeseburger
A classic cheeseburger with a juicy beef patty, fresh lettuce, tomato, pickles, onions, and melted cheese on a toasted bun.
Sandwiches
Chicken Sandwich
Grilled chicken, crispy lettuce, juicy tomatoes, and creamy mayo on a toasted bun.
Chicken Fajita Pita
A warm pita filled with grilled chicken, sautéed peppers, onions, and cheese.
Grilled Chicken Sandwich
Grilled Chicken Sandwich: Juicy grilled chicken breast, lettuce, tomato, and onions, served on a toasted bun with a hint of mayo.
Appetizers & Snacks
Jumbo Egg Roll (1)
Crispy and golden, filled with seasoned vegetables and savory meats, perfect for an appetizer or snack.
Stuffed Jalapenos (3) menu
Spicy jalapenos filled with cream cheese, lightly battered, and deep-fried for a crispy, indulgent treat.
Stuffed Jalapenos (7)
Jalapenos filled with cream cheese, breaded, and deep-fried to a golden crisp, served with a side of ranch.
Dessert
Cheesecake
Creamy, rich cheesecake with a buttery graham cracker crust and a smooth, sweet topping.
Chocolate Overload Cake
Decadent layers of rich chocolate cake topped with indulgent chocolate ganache and sprinkles.
Salads
Side Salad
A crisp and refreshing mix of fresh greens, tomatoes, cucumbers, and carrots, served with your choice of dressing.
Grilled Chicken Salad
Mixed greens with tender grilled chicken, cherry tomatoes, cucumbers, and your choice of dressing.
Chicken & Salads
Cluck Sandwich
Crispy fried chicken breast, slaw, pickles, and spicy mayo on a toasted bun.
Jack's Spicy Chicken
Spicy crispy chicken fillet topped with lettuce, tomato, and mayo on a toasted bun.
Appetizers & Sides
Burger Combos
Breakfast Combos
Fast Food
Two Tacos
Two Tacos: A duo of crispy or soft tortillas filled with seasoned meat, fresh veggies, and zesty sauce, served with salsa.
Desserts
Baked Goods
Sausage Croissant
A buttery croissant filled with a savory sausage patty, offering a deliciously satisfying breakfast treat.
Featured Items
Popular Dishes
Jumbo Egg Rolls (3)
Crispy fried egg rolls filled with savory pork and vegetable mix, served in a trio.
Extras
Chicken Nuggets (10)
Crispy golden chicken nuggets served with your choice of dipping sauce, perfect for snacking or sharing.
Burgers
Bowls
Chicken Teriyaki Bowl
Grilled chicken glazed with teriyaki sauce, served over a bed of rice with steamed vegetables.
Burger
Ultimate Cheeseburger
A mouthwatering burger piled high with multiple cheeses and savory toppings for the ultimate cheesy indulgence.
Value Menu
Jr. Bacon Cheeseburger
A savory Jr. Bacon Cheeseburger topped with crispy bacon, fresh lettuce, and tomato on a classic bun.
Chicken Nuggets
Malcolm
I love the coffee at this restaurant, the staff is attentive, and the place is clean. I will definitely come back!
Address
Reviews
Marlen
I usually stop and get an breakfast. the sausage biscuits are delicious the cookies are very soft they will love them.
Josh
2 tacos are the best deal Chicken sandwich is delicious Curly fries amazing This is your mission when starving late at night...trust me and your welcome!
Rick
For a 4 star experience, use the drive thru. The front counter is rarely manned and the dining room is really dirty. Prepare for loooong wait times if you go inside. View menu
Kaylie
I love indulging in the delicious breakfast snacks at this restaurant, they are my go-to choice. In addition, their burgers and tacos are equally delicious and satisfying.
Ashlyam
This is my second visit to this restaurant, and I've noticed that the food has remnants of burnt oil. It’s clear that they don’t change the oil regularly. All the potatoes and nuggets had this issue.
Chr
This is the second time I'm writing a review because they truly deserve it. For the third time, they've messed up my order. It's unfortunate because they're so close to my home, and it's the only place I would like to eat. However, they continue to provide disappointing experiences. This will be my last visit to this location. View menu
Lex
Zaragoza outside super Target location. We had our combos and we were surprised how small the burgers have gotten. I remember Jack used to have big burgers like Whataburger, but now the have gone down to mcds, wow I think even mcds is bigger now, let sayWendy's then. The only thing that keeps making me go back are the stuffed jalapeños, those have no rival. The shakes are goodbut too small for the price, DQ has a better one for about the same price and bigger. The restaurant have gotten makeovers, theylook good but the chairs and tables are not comfortable, seems like done for the purpose of not keeping you there for long time.They are uninviting. Final verdict, pricey food, small portions.
Mickey
As I'm writing this I am extremely angry. This has nothing to do with their food, as I really love the food. But their customer service here is unacceptable and disappointing. I stopped by with my family fairly late, 1220-ish a.m. to be exact. My 5 yearold daughter informed me at that moment she really needed the restroom. I got off with her, but of course the lobby was closed.She accepted that for a moment, but then started wiggling and bouncing around. She desperately needed the restroom, so I askedthem politely to please make an exception for my daughter to use their restroom. They denied. After a couple more minutes mydaughter started crying because she needed to use the restroom THAT BA...
Roberto
If I could give a ZERO Rating I would!!!! Posting this review for my horrible experience on Thursday October 20th, 2022 at the Jack in the box location off montwood. For the shift working between 10-11am in the morning. I placed an order on the app forthis location using my reward points for a free sandwich. (KEEP IN MIND THESE ARE REWARD POINTS EARNED BY SPENDING MY OWNMONEY).. The workers refused to make my sandwich even after showing them multiple times on my phone that my order had indeedbeen placed for THIS location and it stated my food would be ready between 5-7 minutes and my points had been deducted from myaccount. The staff clamied they would not make it unless the order appeared o... View menu
Categories
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Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
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American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
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Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
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North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.
Amenities
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Takeout
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Delivery
- menu
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Television
- menu
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Outdoor Seating
