Jersey Mike's Subs - Menu

30859 Gateway Pl, 92694-1857, Ladera Ranch, United States

🛍 Cheese, American, Sandwiches, North American

4.1 💬 3581 Reviews
Jersey Mike's Subs

Phone: +19492185092

Address: 30859 Gateway Pl, 92694-1857, Ladera Ranch, United States

City: Ladera Ranch

Menu Dishes: 14

Reviews: 3581

Website: https://www.jerseymikes.com/menu

"The sandwiches here are great. The service is not.I placed an order on line on Friday Sept 23rd, and there was an hour wait. No problem, I don’t mind waiting because again, the sandwiches are great. I show up a few minutes after my pickup time and wait in the pickup area. None of the staff members working acknowledge anyone in the online pick up area. After about 5 mins of standing, I am able to get the attention of a staff member and I let them know that I was there to pick up an order. They snap back at me, “if you couldn’t tell, there’s a line in store and we’re short staffed so you need to wait” the thing is, I had been waiting, an hour and fifteen minutes at this point. I had no idea they were short staffed I just placed an order on line.After they got through the line in store, they began working on all of the on line orders. There had to have been 20 of them piled up and more stuck in the printer. No first in, first out process. Just all the orders jumbled together.I received my order an hour and a half after ordering.I suggest they disable online orders since they’re short staffed and don’t have a process to handle both in store and on line orders."

Jamie Jamie

Always fresh and delicious! I visit almost every week!

Address

Show Map

Reviews

Langdon
Langdon

Waiting for a sub for 20-30 mins, even when it’s not too busy, it’s a no no. Sorry, guys. Gotta rethink workflow.


Celestine
Celestine

Waiting for a sub for 20-30 mins, even when it?s not too busy, it?s a no no. Sorry, guys. Gotta rethink workflow.


DR
DR

This location takes way too long over 30 minutes to get a sandwich I believe in being busy but oh my.....Dr.coolFood: 5/5 View menu


Regor
Regor

The restaurant operated like a well-oiled machine. Although there was a long line, it moved swiftly. However, I found the prices a bit higher for a sandwich compared to other locations. Food: 5/5.


Jacey
Jacey

Great sandwich shop! It's very clean and all of the workers are very nice people and we're very helpful. It was my first time going to this place and I have to say I liked it more than Subway. The cashier recommended the 43 and I loved it!


Emmit
Emmit

Veterans Day was busy but I felt very taking care of by Byron and his team. He made sure all 12 of my sandwiches were sliced just the way I asked. My family can be complicated sometimes and he didn’t bat an eye or get upset which we run into a lot these days. He wiped down the meat cutter and the counter for my gluten free request which seemed to be a problem when I’ve gone in the past. I’ll definitely be heading back in next time I’m in town. View menu


Jennifer
Jennifer

While the food remains good, the service has declined somewhat. It has never been exceptional, but on a few occasions, we have witnessed instances of staff being rude to customers, including one elderly man who was confused about using the app and ourselves. Not all staff members exhibit this behavior, but some seem to lack fundamental customer service skills. A half-day training session on the basics could greatly benefit this team. While some may be new to the workforce and still learning, others who appear to have been there for a while certainly need a refresher.


Violette
Violette

I visited the restaurant on Veterans Day, and even with the bustling atmosphere, Byron and his team made me feel incredibly well taken care of. He made sure that all 12 of my sandwiches were sliced exactly as I requested. My family's orders can sometimes be a bit complicated, but Byron managed everything smoothly, which has not always been the case at other places. Additionally, when I asked for gluten-free options, he took the time to clean the meat cutter and the counter, addressing a concern I had during past visits. I will definitely return the next time I'm in town.


Melissa
Melissa

The sandwiches here are great. The service is not.I placed an order on line on Friday Sept 23rd, and there was an hour wait. No problem, I don’t mind waiting because again, the sandwiches are great. I show up a few minutes after my pickup time and wait in the pickup area. None of the staff members working acknowledge anyone in the online pick up area. After about 5 mins of standing, I am able to get the attention of a staff member and I let them know that I was there to pick up an order. They snap back at me, “if you couldn’t tell, there’s a line in store and we’re short staffed so you need to wait” the thing is, I had been waiting, an hour and fifteen minutes at this point. I had no idea th... View menu

Categories

  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Takeout
  • Delivery
  • menu
  • Outdoor Seating
  • menu
  • Accepts Credit Cards

Similar Restaurants