"The food at the restaurant was delicious. I ordered the chicken Marsala for lunch, my husband had a fresh garden salad, and my teenagers had a buffalo pizza and meatball sub. The service, however, was lacking. We were initially seated by the door and then moved to a corner next to a very loud group. The staff who brought water and bread did not acknowledge us or engage in conversation. When we asked our waiter for assistance, he ignored us. After a long wait, our waiter finally came to apologize and was pleasant, but we never received refills on our drinks. It seemed like he was busy. Overall, we felt that for the price we paid, our experience at the restaurant did not meet our expectations for a visit to New York City."