Panera Bread - Menu

1199 Wilmette Ave, Wilmette I-60091, United States

🛍 Soup, Cafés, Coffee, Breakfast

4 💬 1438 Reviews
Panera Bread

Phone: +18478538170

Address: 1199 Wilmette Ave, Wilmette I-60091, United States

City: Wilmette

Menu Dishes: 35

Reviews: 1438

Website: https://locations.panerabread.com/il/wilmette/1199-wilmette-avenue.html?utm_medium=yext&utm_source=local&utm_campaign=yext&utm_content=local-search

"I had a very unpleasant experience at this restaurant, primarily due to the behavior of the manager, DJ. It seems DJ may have a troubling approach to customer service, as they openly admitted to threatening both children and adults during their shifts. DJ refused to serve my daughter and her friends the items they had paid for, and when I requested a refund, DJ became confrontational and aggressive. I had approached the cashier in a calm and polite manner but was suddenly met with DJ, who then made accusations about middle school kids getting kicked out routinely. In fact, DJ even called the police on us, even though we were just a group of 12-year-old girls and their parent. I tried to remain composed and simply asked for DJ's supervisor's contact information, as I felt DJ's behavior was unacceptable. Unfortunately, DJ declined to provide any information and responded with a rude gesture instead. This level of unprofessionalism is concerning, and it reflects poorly on the franchise owner for allowing such behavior to persist. It's disappointing to see a location's management actively turning away regular customers. I would strongly recommend boycotting this place."

Full menu - 35 options

All prices are estimates on menu.

Bakery

Salads

Mix & Match

Sandwiches

Mixed Dishes

Pizza

Dessert

Side Dishes

Soup & Salad

Desserts

Fresh Bagels

Specialty Bagels

Savory Soup

Soups & Mac

Jesse Jesse

What a warm and comforting place to stop for breakfast. Love the blueberry muffins and coffee. Clean bathroom too.

Address

Show Map

Reviews

joe
joe

I tried to add an order to be picked up with an order already placed and pay for it separately, your manager would not let me.


User
User

Avocado hamm BLT was good but a bit cold. The hamm was a bit gray and not well flavored. Would recommend something else to eat. The lemon tastes good


Sadie
Sadie

I had an amazing experience at the Wilmette Panera, thanks to a team manager named Aaron. He provided the best service I’ve ever received! Aaron is truly the nicest person. View menu


tess
tess

This nice worker named Aaron is so kind. He always says hello to all the kids and is an amazing person. He makes people want to come to panera because he is so nice to be around!


User
User

I like this place because it is pet friendly, the staff is so friendly in general and they have a variety of foods between healthy and tasty. Also the price is good and the food is always fast


User
User

I had a fantastic lunch today! I really enjoyed the chicken noodle soup and the turkey avocado BLT sandwich. The person who took our order was friendly and had a great personality! By the way, I prefer the Wilmette location over the Skokie one. View menu


User
User

The customer service here is absolutely outstanding and unparalleled. The staff are exceptional and truly deserve better pay. In particular, Kevin and Matthew have demonstrated incredible dedication to their work and deserve to be compensated fairly for their efforts.


User
User

The bagels are decent, and I always enjoy the soup. The sandwiches are generally good too. However, my favorite aspect of this restaurant is the staff. There's a young brunette who knows my order so well that she usually places it before I even reach the counter. There's also a tattooed young woman who is extremely polite and works diligently to make sure her customers get everything they need. I really hope management appreciates their efforts.


Drue
Drue

I had a very unpleasant experience at this restaurant, primarily due to the behavior of the manager, DJ. It seems DJ may have a troubling approach to customer service, as they openly admitted to threatening both children and adults during their shifts. DJ refused to serve my daughter and her friends the items they had paid for, and when I requested a refund, DJ became confrontational and aggressive. I had approached the cashier in a calm and polite manner but was suddenly met with DJ, who then made accusations about middle school kids getting kicked out routinely. In fact, DJ even called the police on us, even though we were just a group of 12-year-old girls and their parent. I tried to r... View menu

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Coffee Savor our selection of expertly crafted coffees, from rich espressos to creamy cappuccinos. Whether you need a morning boost or a leisurely sip, our coffee options promise warmth and comfort in every cup.
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!

Amenities

  • Wifi
  • Soups
  • menu
  • Takeout
  • menu
  • Television

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"My wife and I wanted a nice laid-back place to sit outside and enjoy a fun dinner. We ended up being very disappointed by the service. Our server took about 10-15 minutes to get to the table (which feels like an eternity when you are waiting to order beverages). They took our drink order and quickly returned with a cocktail and waters but the beer we ordered was delayed by a few minutes. Not a big deal, but then the night went south. We didn't see our server again for a very long time. We started to feel like our appetizer was a little delayed when food runners showed up with our entrees. No app in sight. We let them know and eventually the server brought our app. But we were halfway into the meal by that point. The food tasted fine. Nothing extraordinary but not bad. The nachos, I admit, were delicious. The mac and cheese we ordered was described to have bread crumbs but was missing that. Fortunately the server had it taken care of pretty quickly. We were never asked about having our drinks refilled. And after eating, we waited a long time for our check. It just seemed to take forever for everything. None of the problems by themselves would have been a big deal, but together it added up to a somewhat unpleasant experience. The server was nice and apologetic. They also comped us the appetizer which was nice. May have been an off night or maybe a new server, but I can't say I would recommend going on a Saturday night. Also, we did enjoy the outdoor seating area. It was a little tight, but the ambiance was nice."