Phone: +13056682910
Address: 6655 South Dixie Highway, Miami, 33143, United States Of America
City: Miami
Menu Dishes: 35
Reviews: 190
Website: https://pinecrestbakery.com/
"I had a disappointing experience at Pinecrest Bakery in South Miami this morning. Despite placing a pickup order 30 minutes in advance for a pan con tortilla and a cafe con leche without sugar, they had no record of my order upon arrival. The manager, Lilian, was unapologetic and suggested I must have ordered from another location. After showing proof, she dismissed it as a mistake and claimed it wasn't a big deal, even implying I should wait additional time so they can prepare my food. When I requested a corporate number, Lilian insisted I leave an online review instead. After I left, she even dared to call me back, obviously getting my number from the original order she claimed I never placed there, to get me to return and get my order. When I expressed how disrespectful it was that she had no appreciation for my time and had yet to apologize, she rudely hung up on me in midsentence. This lack of accountability, disregard for my time, and rude entitlement left a negative impression, and I would not recommend this location to others. I am planning never to spend one penny in Pinecrest Bakery ever again. This was not the first bad customer service experience I have endured at this location."
Full menu - 35 options
All prices are estimates on menu.
Sandwiches
Cuban
Shredded beef slowly cooked with tomatoes, onions, and peppers, served over rice with black beans.
Tuna Melt
A toasted sandwich with melted cheese, creamy tuna salad, and fresh tomatoes.
Dessert
Muffins
A selection of fluffy muffins, each bursting with rich flavors and a moist, tender crumb, perfect for any time of day.
Cupcakes
Delightful, moist cupcakes with creamy frosting, perfect for a sweet treat or special occasion indulgence.
Combo
Causas
Pastry
Baked Goods
Eclairs
Delicate choux pastry filled with creamy custard and topped with rich chocolate glaze.
Baked Delicacies
Tosta De Pan Artesanal
Plato
Starters & Small Bites
Sweets
Homemade Treats
Cake Pops
Delicious bite-sized cake spheres coated in chocolate, served on a stick, offering a fun and flavorful treat.
Pasteles, Empanadas, Dulces
Breads & Bag Items
Bakery Pastries And More
Pan De Bono
A soft, cheesy, and slightly sweet Colombian bread roll made with yucca flour and fresh cheese.
Cuban Delicacies
Grilled Cuban Dishes
Sandwiches Gigantes
Individuales Desayuno
Savory Side*
Modif
Featured Editions
Gustavo
Great service, cordial staff. Tasty food. Can't go wrong.
Address
Reviews
Josephine
Everything there is delicious. Nice servers. Reasonable princesa.
MM
They had an excellent product and service, I used it for an event.
Diego
I’ve been coming here for a long time but I had to change my review because recently I’ve been receiving poor service. View menu
Robert
They now close at 11 PM. When I arrived, there were still people inside, but they told me they were closed. I definitely don’t like this location, or the one in South Miami either.
Angela
The cashier has zero customer service skills. I asked her if they give out crackers with the croquetas and she gave me the nastiest look as if I told her something offensive. Really strange interaction.
Gabriel
The service today was good, I was looking for American type coffee, which there isn't, but they offered me options and they prepare the coffee with milk well, I recommend it. The atmosphere has rustic furniture, which is fine, but they deserve maintenance and restoration. Otherwise, if you need a stop on your trip, it is a good option. View menu
Harold
I ordered a club sandwich with a combo, but unfortunately, the two ladies at the counter didn't seem to understand how the cash register worked. They ended up charging me separately for the sandwich, fries, and soda instead of applying the combo price. I didn't have the energy to discuss it with them. At one point, one of them didn’t even know there was a combo option, even though the sign was clearly displayed right behind her. Perhaps they just need a bit more training?
jeffrey
Let me just say that I blame myself, in part, for ordering a tuna melt at 3am at a Cuban place. Clearly not in their wheelhouse. It was very obvious after about 10 minutes that nobody in the kitchen had any idea what a tuna melt was. It was even more obvious after I got home, when I found myself with a cold (poor quality) tuna sandwich that didn't even have cheese on it, let alone melted cheese.I love Pinecrest Bakery. I will continue to go there for breakfast items and pastries.Lesson learned, though.
rafa91
I had a disappointing experience at Pinecrest Bakery in South Miami this morning. Despite placing a pickup order 30 minutes in advance for a pan con tortilla and a cafe con leche without sugar, they had no record of my order upon arrival. The manager, Lilian, was unapologetic and suggested I must have ordered from another location. After showing proof, she dismissed it as a mistake and claimed it wasn't a big deal, even implying I should wait additional time so they can prepare my food. When I requested a corporate number, Lilian insisted I leave an online review instead. After I left, she even dared to call me back, obviously getting my number from the original order she claimed I never pla... View menu
Miami
Miami is a vibrant coastal city known for its diverse culture, beautiful beaches, lively nightlife, and cuisine featuring Cuban-inspired dishes like Cuban sandwiches and fresh seafood.
Categories
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Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
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Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
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Cuban Savor the vibrant flavors of Cuba with our selection of authentic dishes, featuring rich spices, succulent meats, and tropical ingredients that transport you straight to the heart of Havana.
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Bakery Indulge in our delicious selection of freshly baked goods, featuring artisan breads, buttery pastries, and decadent desserts, all crafted with the finest ingredients to satisfy your every craving.
