Red Lobster - Menu

CROSS COUNTY MALL, 5135 Xavier Dr, 10704, Yonkers, US, United States

🛍 Salad, Seafood, American, Delivery Services

3.7 💬 6097 Reviews
Red Lobster

Phone: +19149657190

Address: CROSS COUNTY MALL, 5135 Xavier Dr, 10704, Yonkers, US, United States

City: Yonkers

Menu Dishes: 35

Reviews: 6097

Website: https://www.redlobster.com/seafood-restaurants/locations/ny/yonkers/5135-xavier-drive

"I recently came here on a Sunday afternoon. It was busy with a short wait but not as long as wait at other locations in the mall (that should have been a hint). I have been here before but it has been a while. We decided to go here to have something different that we didn 't do in a while, and it was not great. We were given 15 20 min wait time, and we were texted in about 20 minutes. The waitress we had was extremely nice, patient, and polite, but the service in the entire restaurant was super slow. It took about 15 20 mins just for our drinks. The drinks were also made inconsistent throughout the night so some were great, some were ok, and some were terrible (for the same drink margarita). At one point a manager came over (older white male, glasses, accent) to ask us if we were receiving good service. I explained to him that the server is very nice, but the service in the entire restaurant is super slow and we also were still waiting for the biscuits (main reason anyone goes to Red Lobster) after 25 minutes. He laughed and said yeah well it takes 14 minutes to cook so they should come soon. I said ok well it 's almost 30 minutes and we are still waiting. He said maybe they are coming and just walked away. Why ask people how are they doing if you make ZERO attempt to address any issues? Another group of people were trying to find their waiter as they were walking out and advised the manager. He just called waiter on radio but made no attempt to assist the customer. The majority of the time I was there (around 2 hours) he just stood against the wall clicking on a tablet. The biscuits ended up coming out after us being there 43 minutes!! Food took almost a hour to come out. My friend ordered Cajun chicken linguini Alfredo with double chicken. They ended up bringing out two orders of the same thing instead of one order with double chicken. When he told the expeditor, they took the other order back and said they would fix it. 5 minutes later nobody had returned and he was still waiting so we stopped the waitress and told her again what happened. She went to tell the kitchen and one of the line cooks came out and started arguing with him and getting loud with him saying she cooked it herself and knows she made two portions of chicken. He told her I understand, but they put it in two pastas, not two orders of chicken in one pasta. She rolled her eyes and walked away. 2 4 minutes later our waitress came back and said she wants to know if I should deduct it from the bill or if you still want it because it will be 8 10 minutes? He explained how he needed the protein and that 's why he asked for it so he will wait. Simply UNBELIEVABLE! How do you come out of the kitchen to argue with a customer instead of just trying to fix the problem????? Spent over 2 hours at this restaurant for a simple dinner that should have been around an hour. Several of the staff act and talk ghetto. The management sucks. Definitely not a great location."

Full menu - 35 options

All prices are estimates on menu.

Main Courses

Kids

Salads

Dessert

Signature Feasts

Soups & Side Salads

Soups & Sides

Baked Potatoes

Fish Dishes

Appetizer

Soups

Chicken Dishes

Chicken

Steak Cut - Usda Choice & Higher

Pasta

Pastas & Bowls

Burger

Soups, Salads & Sides

Entrées

Seafood

Seafood Delights

Add To Any Entree

Snacks & Sharing

Classics

Bowls & Sandwiches

From The Sea

Darlene Darlene

Delicious Food Excellent Service... I enjoyed my evening... Thanks Brandon and Rodger

Address

Show Map

Reviews

Joseph
Joseph

The food was not good the pasta was dry the stuff mushrooms was over season and falling out separately


User
User

our server was amazing. she was really attentive and gave great recommendations. we haven't been to red lobster for years, so I'm glad we decided to go. eating was phenomenal.


Ariadna
Ariadna

Came for their Tuesday $24 pound of crab legs special and boyyyy did it hit the spot! Best deal one could get for some crab legs! Got a good like 3-4 clusters w the delicious roasted garlic butter seasoning they offer. Definitely will be coming more often on Tuesdays for this. Our waitress was so polite and attentive. View menu


Sheba
Sheba

Came here and I must Ssat the service was horrible. I was seated in the dinning area and waitress 10 minutes and no one came to greet me provide me with any service. I escorted myself to the bar and then received better service but still bad. The food was ok. The bartender was very disengaged given I was the only customer at the bar. I probably would not return due to the bad service I received.


User
User

amazing experience in this special red lobster restaurant in cross country shopping center. we had a long day and the children were grumpy and hungry. we tried and did not regret it at all. the service was amazing. the waitress made us feel so welcome. eating was amazing and the music was great. children had a good time and really loved eating. must try if they are in the cross county shopping center, yonkers . much fun and thank me later.


User
User

Food was fantastic..no wait time that was definitely a plus. Our server named AURI was the best. They were out of 2 of their best cocktails so he went out of his way to meet our needs by suggesting other options. He made sure we had enough warm biscuits and the seafood was hot when it arrived to our table. I've had bad experiences at other Red Lobsters were the food is not cooked properly. Not at this one. I will def go back to this location. View menu


Shanta
Shanta

Red lobster is on the comeback YALL. Endless shrimp and crab legs were perfect on my recently visit to the chain. My family and I ordered Brussel sprouts, broccoli, crab legs $20 Tuesdays) and endless shrimp. The shrimp scampi was on point to me, my mom enjoyed the Walt's famous shrimp and my sister loves the skewers. Service was good and it was packed in there YALL so our waitress did have a lot to do but she was okay. You can tell they might need a little more staff because like I said Red lobster is back. I also ordered a casamigo margarita which was extremely strong so I took two sips and let it go lol. Good job Red Lobster Oh yeah and cheddar biscuits are still bomb


Ivie
Ivie

It's the end of an era. Decided to have lunch at Red Lobster, since it will be permanently closing all their restaurants soon. For lunch time, it was pretty empty. No wait time, got seated right away, once we entered through the door. That never happened before during lunch time, in the years I've eaten here. I usually order the Seafood Stuffed Mushrooms, but decided on the Lobster Dip, and Mozzarella Sticks, I wasn't impressed with the dip. Others with me, ordered the Steak Lobster, told the entire meal tasted delicious. We were very much enjoying the food and each other company, we forgot to take pics. Overall, good experience, service was great, meal came with no delay. Sad to see Red Lob...


Mike
Mike

I recently came here on a Sunday afternoon. It was busy with a short wait but not as long as wait at other locations in the mall (that should have been a hint). I have been here before but it has been a while. We decided to go here to have something different that we didn 't do in a while, and it was not great. We were given 15 20 min wait time, and we were texted in about 20 minutes. The waitress we had was extremely nice, patient, and polite, but the service in the entire restaurant was super slow. It took about 15 20 mins just for our drinks. The drinks were also made inconsistent throughout the night so some were great, some were ok, and some were terrible (for the same drink margarita).... View menu

Categories

  • Salad A delightful assortment of vibrant salads, featuring fresh greens, seasonal vegetables, and savory toppings, drizzled with our signature dressings for a refreshing and wholesome meal experience.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite! View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Delivery Services Enjoy our delicious dishes delivered straight to your doorstep! Fast, convenient, and packed with the flavors you love. Order now and savor your meal in the comfort of your home or office.

Amenities

  • Amex
  • Beer
  • menu
  • Wine
  • menu
  • Takeout

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