Phone: +18147975256
Address: 8807 Route 208 Knox, PA 16232, United States
City: Knox
Menu Dishes: 35
Reviews: 27
"I ordered food a milkshake and a scoop of lemon flavored hard ice cream in a dish. It took over 35 minutes with 3 ice cream orders ahead of me. The food was good but I tried to eat and enjoy the hard ice cream, but it was soupy and had the consistency of marshmallow cream. I went to the window and asked the young lady (she was nice and ended up embarrassed) if I could have a scoop of a different flavor, and she explained that all the hard ice cream was soft . As we were speaking a middle age man spoke up (I believe he was a manager or owner) he asked me loudly in front of many other customers what 's wrong with it? I nicely explained that my ice cream was soft and runny and he told me that all of the ice cream from the freezer was like that. (He had a rude demeanor also) I asked if I could have a dish of soft serve instead, he told me I could buy one because there was nothing wrong with my Lemon ice cream. I said well there was when you order hard ice cream you want to be able to eat it with a spoon and if I wanted a milkshake I would have ordered one. He stood firm and would not even give me a refund. I was disgusted not only by the dessert but by his attitude and I told the line of people that if they wanted hard ice cream not to buy it there because they would be disappointed also. I won 't be back."
All prices are estimates on menu.