"I dined here 2 weeks in a row. Food was good both times. At the first visit our server never offered the specials for the evening. It was only when we saw the next table get something that wasn 't on the menu that we asked about the specials. Her response was Oh, I thought I told you . She didn 't. At the end of the meal (my shrimp parm was delicious) I asked for a box for my remaining 1 1/2 shrimp and pasta. When transferring the large half shrimp and lots of pasta they fell to the floor after visiting my slacks and scarf (my fault, I admit). However, our server was standing nearby and never offered to clean up. She did come over to ask how things were. I pointed out the mess on the floor. She didn 't offer to have someone come over and clean it away. I waited several minutes and finally found a bus person and asked her if she could send someone over. She immediately came over with a broom and dustpan and cleaned it up herself. Our server was ready to give us the check when we had to ask about desserts! I don 't think she was trained well by management.On second visit, we also had to ask about specials. The server asked us if we we in a rush and said she 'd be right back. After visiting some other tables, she came by and told us the specials. Her attitude proceeded to go downhill. I ordered the fried soft shell crab which was sweet and tender. My friend ordered the mussels in white wine and garlic after she was told the mussels were very tender and the broth delicious. The mussels were tough, had no taste and the broth tasted like dishwater. She told the server that she would like something else (My other friend and I were already eating) and asked if the soft-shell crab sandwich would come out quickly. The server responded that she needed to call the manager over first. We explained that we would like to receive the replacement before we finished our meal. She walked away to get the manager. He came over and we politely explained the problem. He said, no worries and ordered the crab sandwich. It did come out fairly quickly. It 's unfortunate that we had 2 less than great experiences with our servers. I think they need better training.By the way- the valet offered to wash my car. I had a similar experience several years ago at Trattoria Romano and my car came out looking great. Not so much here. The windows were streaked with dirty water and were worse than when I handed it over to valet. I had to get a cloth and wipe the windshield inside and out and then wash the tires which were all white! Just some advice- don 't let them wash your car!"