Phone: +16369703377
Address: 399 Main St, 63376, St Peters, United States
City: St Peters
Menu Dishes: 35
Reviews: 1946
Website: https://burgerking.com/store-locator/store/restaurant_5091
"Terrible! Would give 0 stars if possible.Food is gross. Bad customer service.Our order:Whopper (no onion)Large Onion ringSmall WaterThe Big KingChicken FriesRoyal Chicken SandwichLarge Sweet Tea(Drive Thru experience)We ordered drive thru, as always we watch the screen to be sure everything is correct before pulling up to the window. The worker made a simple mistake of listing the Royal Chicken sandwich as a Crispy Chicken. We tried to correct it by letting the worker know the screen was incorrect and we asked again for the Royal Chicken. The screen flashed but Crispy Chicken remained the same. We just figured it 's okay, we 'll just let them know of the error at the window...problem solved? No. Pulled up and told the person working the window that the Crispy Chicken was incorrect and it should be the Royal Chicken. Said worker says nothing, closes the window, leaving us to assume they were on the way to fix it. Few minutes pass and they askes for payment, no problems there. Not long after that they bring the drinks and the food. We say our have a good afternoons and start to leave. Then realizing we didn 't get a receipt.(Food experience)Our Onion rings were mush and not cooked all the way. The Chicken fries seemed like they had been sitting under a low temp heat lamp all day, cold and sponge like. Both 'sides ' were disgusting for said reasons.Now on to the sandwiches, a whole separate issue, but ties into the drive thru experience.Even though we tried to correct the Royal Chicken sandwich mistake 2 times, I still received the Crispy Chicken. The Big King was made with a regular double cheeseburger base and not a Whopper base. If you eat at BK you know a Whopper is bigger than their standard double cheeseburger.The Whopper was the only item we received correct, a side from the drinks, they were alright too.(Fixing the issue)We take our order into the store and they begin fixing the mistake. We didn 't want replacement of the gross sides, just the correct sandwiches.We get our replacements and open the bag to 2 of the same exact sandwiches as before. So we then had 4 incorrect items. But at least 2 of them were free.We then went home.The sorry excuse of a Big King was good other than the size.The Crispy Chicken sandwich was anything but crispy the breading was sliding off and, just like the chicken fries, the pattie seemed like it had been sitting out for hours. I took a bite and some of the meat was hard and brown, THE MEAT NOT THE BREADING, beyond disgusted.Will not be going back to this location."
All prices are estimates on menu.