"We've been ordering from Frank's for years, and it's always been excellent. I typically place my orders online, and the food consistently arrives hot and even before the estimated delivery time. Recently, I ordered a large plain pizza, and just as I was about to enjoy it, my dog jumped on me, causing the entire pie to land cheese-side down on my doorstep. Feeling defeated, I had to throw it away. To my surprise, the delivery driver saw what happened and went out of his way to call the restaurant and have my pizza replaced. He didn’t need to do that, but I truly appreciated it. I even tried to give him an extra tip, but he refused. Thank you, Frank's, and a special thanks to the driver for your outstanding service and customer care!"