Fratello's Italian Family

31371 Niguel Rd, Laguna Niguel, 92677, United States

🛍 Pizza, Pasta, Italian, Seafood

3.3 💬 254 Reviews
Fratello's Italian Family

Phone: +19496611250

Address: 31371 Niguel Rd, Laguna Niguel, 92677, United States

City: Laguna Niguel

Menu Dishes: 35

Reviews: 254

"My wife and I have eaten there twice in the past 4 to 5 weeks, and both times I have been very disappointed with my food and service. On the first occasion there were screaming kids in the large center table having a birthday party so we sat out on the patio. You would have thought we had the plague because it was next to impossible to get service out there. My wife ordered the clam linguini which she liked. I ordered the lasagna, and when it was served, the sauce was steaming hot but the inside of the lasagna was cool, It obviously sat in the cold refrigerator too long and they did not heat it up enough in the oven. Our second dinner very recently, again my wife ordered the clam linguini which was fine. I told the server we wanted to order a large pizza and asked her the difference between their two styles (fancy Italian names), and she informed me that one was thin crust and the other thick crust. We deduced to get the thick crust, so I ordered a large sausage and mushroom thick crust pizza. When it arrived, it was served on a large round pizza tray, but was a smaller rectangle shaped pizza cut in 8 square pieces. I asked the server if this was a large pizza and she said that the thick crust pizza only comes in one size! She said nothing about that when I ordered a large thick crust pizza! Worst, you could hardly find the sausage on the pizza. They apparently took an Italian sausage and sliced it very thin probably on a mandolin, and the slices were paper thin. They were scattered over the pizza but you could hardly taste them at all. Sauce was the only think you could taste. Very disappointed! I rated them 2 stars because my wife liked the clam linguini, but the rest of the meal was a total bust. We will not be going back there again."

Full menu - 35 options

All prices are estimates on menu.

Pasta

Salads

Pizza

Entrées

Lunch - Pasta

Baked

Calzone

Veal

Fingerfood

Vegetarian Subs

Salad

Soup & Salad (Japanese)

Soup & Salad

Sides

Vegetarian

Wings And Sides

Calzones And Rolls

Soups

La La

ALMOST IN NEW HAVEN, CT. NEW YORK STYLE - THE BEST PIZZA I'VE HAD IN SOUTHERN CALIFORNIA!

Address

Show Map

Reviews

Tina
Tina

This restaurant has been closed since April 16, 2022. I'm sitting in the parking lot right now, and it's not open!


Bianca
Bianca

I'm conflicted about this review. The food was decent, but the service was definitely lacking. Customers don't seem to be a priority at all! It makes sense why we noticed so many...


Tim
Tim

The service was warm and welcoming, but some of the dishes weren't clean, and most of the food and drinks lacked flavor. Nothing was terrible, but I would suggest looking for other options. View menu


Sarah
Sarah

The owner is very friendly. There seems to be a staffing issue, which is something many business owners are facing these days. The food is absolutely delicious, particularly the macaroni. It's a...


Stacy
Stacy

The food here is wonderful! The only reason this was so low was because they had run out of ketchup for their fries. They also had run out of vanilla ice cream which is vital to a good portion of their desserts.


Bre
Bre

Tried out this restaurant for the first time hoping it would be amazing. But I was tremendously disappointed in the menu options right away. I ended up ordering the mushroom marinara anyways. Once it arrived it had zero flavor and took almost 40 minutes to prepare! I am never going back there again there is an amazing little Italian place in the shopping center over I would much rather eat at. View menu


Helen
Helen

Excellent service and food. Ample free parking. Tables are still spaced 6' apart, which makes for a nicer, quieter dining experience. Got the shrimp scampi and asked them to put it on linguine like they do their delicious scallops pasta. That was definitely the way to go. For dessert we had a couple sweet cocktails: their peach Bellini and their Chocolatini, which looks like a White Russian but has a lot of chocolate flavor! Both excellent. Their bread is soft and warm, and they serve it with olive oil and vinegar, in little individual containers instead of decanters, I assume as a covid precaution.


Kara
Kara

At an average of $17 per plate, this restaurant simply didn’t deliver. The only highlight of my meal was the Baked Ziti, which was just passable. The service was quite poor, but I can’t entirely blame our server—she was only 16 and inexperienced. I believe the management is at fault for that, as there seemed to be a lack of oversight in the restaurant. My mother-in-law’s order was returned twice due to cooking errors. The bread rolls served were stale hoagie or hot dog rolls that were mistakenly presented as Italian bread. The restaurant itself was quite chaotic, with catering equipment scattered around and vacuum cleaners placed right next to dining tables. It’s safe to say that my family a...


C9556CAmelp
C9556CAmelp

My wife and I have eaten there twice in the past 4 to 5 weeks, and both times I have been very disappointed with my food and service. On the first occasion there were screaming kids in the large center table having a birthday party so we sat out on the patio. You would have thought we had the plague because it was next to impossible to get service out there. My wife ordered the clam linguini which she liked. I ordered the lasagna, and when it was served, the sauce was steaming hot but the inside of the lasagna was cool, It obviously sat in the cold refrigerator too long and they did not heat it up enough in the oven. Our second dinner very recently, again my wife ordered the clam linguini wh... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Delivery

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